Eric Rice Email & Phone Number
Sr Director Customer Experience and Call Center Operations @ AscellaHealth
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Eric Rice Location
- Philadelphia, PA, US
Eric Rice Work
- 2025 -now Sr Director Customer Experience and Call Center Operations @
- 2024 -2025 Senior Director, Capacity Planning @
- 2017 -2023 Vice President @
- 2017 -2017 Contact Center Consultant @
- 2016 -2017 Vice President, Customer Experience @
- 2014 -2016 Vice President, Call Center Operations @
- 2007 -2014 Senior Manager - Customer Service Strategy and Operations @
- 2007 -2007 Forecasting Analyst @ Vonage
- 2001 -2006 Workforce Manager @
- 1997 -2001 Lead Process Analyst @
- 1996 -1997 Business Analyst @
- 1992 -1996 Supervisor @
Eric Rice Education
- Graduate Upper Dublin High School
Eric Rice Skills
- Strategic Vision
- Resource Planning
- Resource Management
- Contact Center Operations
- Contact Center Management
- Multi-site
- Capacity Planning
- Real-time Monitoring
- Budget Management
- Operational Efficiency
- Telecommunications
- Forecasting
- Customer Service
- Call Center
- Avaya
- Process Scheduler
- Leadership
- Microsoft Excel
- Coaching
- Business Operations
- Outlook
- Call Centers
- Integration
- Management
- Avaya Technologies
- Process Improvement
- Training
- Team Building
- Team Leadership
- Business Analysis
- Analysis
- Insurance
- Project Management
- New Business Development
- Budgets
- Project Planning
- Vendor Management
- Strategy
- Workforce Management
- VoIP
- Microsoft Office
- Change Management
- Customer Satisfaction
- Business Process Improvement
- Business Development
- Contact Centers
- Operations
- Business Strategy
- Splits
- Units
- Vendors
- Net
- Cost
- Finance
- eWFM
- ACD
- PBX
- Temporary Placement
- Vector
- At&t
- Adhoc
- Vectoring
- Route
- Short
- Work Groups
- Command Center
- Statistics
- Metrics
- Casualty Insurance
- Occupancy
- Routing
- Execution
- Training Sessions
- System
- Business Services
- Cell
- Real Time
- Call Routing
- Team Management
- Overtime
- Utilization
- Asset Allocation
- Reports
- Virtual Environment
- Strategies
- Cooperation
- Property
- Dublin
- Enterprise Software
- Virtual
- Verint
- Scripting
- Scheduling
- Trains and Add Rails
- Well Versed
- System Monitoring
- Display Boards
- Reporting
- Alcatel
- ASA
- Symon
- Shrinkage
- Centrevu
- Rice
- Interactive Technology
- Pin
- Multiple Locations
- Management System
- Schedules
- Home
- Detail
- Dictaphone
- Contingent
- Metric Reporting
- Call Flow
- Logic Programming
- CMS
- Executive Leadership
- Contractual Agreements
- Metric
- Service Levels
- Short Term
- Oak
- Intelligent Call Routing
- Staffing Models
- Ancillary
- Responsibility
- Attrition
- Projecting
- Cisco Technologies
- Efficient
- Executive Management
- Spreadsheets
- Schemes
- Coordinate
- Guidelines
- Software
- Claim
- Call Logging
- Definity
- Fashion
- Development Opportunities
- Conceptual Modeling
- Meetings
- Multi Site
- Automation
Eric Rice Summary
- Eric Rice, based in Philadelphia, PA, US, is currently a Sr Director Customer Experience and Call Center Operations at AscellaHealth. Eric Rice brings experience from previous roles at BB Imaging, Liveops, Inc., CH Consulting Group and Imprimis Pharmaceuticals, Inc.. Eric Rice holds a Graduate Upper Dublin High School. With a robust skill set that includes Strategic Vision, Resource Planning, Resource Management, Contact Center Operations, Contact Center Management and more. Eric Rice has 2 emails on RocketReach.
Looking for a different Eric Rice?
Find contact details for 700 million professionals.
Others Named Eric Rice
Eric Rice
Sr. Sales Operations Manager and Customer Marketing Manager, Private Brands at Del Monte Foods
California, United States
Eric Rice
Chief Technology Officer
Albany, NY, US
Eric Rice
Co-founder and Chief Technology Officer
Burlington, IA, US
Eric Rice
Founder
Los Angeles, CA, US
Top AscellaHealth Employees
Dea Belazi
CEO and Co-founder
Berwyn, PA, US
Bill Oldham
Co-Founder, President
Leesburg, VA, US
Alan Reicher
Vice President of Market Access
West Hartford, CT, US
Alexis Moss
Vice President Commercial
Ashby-de-la-Zouch, GB
Sabine Enright
Vice President, Integrations
West Chester, PA, US
Natasha Walls
Vice President Operations And Programming
Montgomeryville, PA, US
Joel Solomon
Group General Counsel
Wayne, PA, US
An Chau
Vice President of Analytics
Philadelphia, PA, US
Elizabeth Torres
VP of FP and A
Philadelphia, PA, US
Frank Craven
VP, Enterprise Technology Solutions
Philadelphia, PA, US
Mario Patone
Chief Financial Officer
Philadelphia, PA, US
Denise Cubbin
Sr. Vice President of Operations
Philadelphia, PA, US
How It Works
Get a Free Account
Sign up for a free account. No credit card required. Up to 5 free lookups.
Search the #1 Contact Database
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co