Eric Pelton Email & Phone Number

Senior Director of Professional Services Sales and Delivery @ Loftware

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Eric Pelton Location

Boston, MA, US

Eric Pelton Work

Senior Director of Professional Services Sales and Delivery @ (June 2025 - Present)
Principal Consultant @ (July 2024 - May 2025)
Business Management Consultant and Sr. Operations Advisor @ (July 2023 - June 2024)
Senior Manager, Outbound Product Management | Salesforce Field Service (SFS) @ (January 2022 - July 2023)
Senior Manager, Services Strategy and Operations | Salesforce Field Service (SFS) @ (May 2017 - January 2022)
Senior Manager, Program and Product Portfolio Management | Avid Global Services @ (January 2014 - May 2017)
Product Manager, Product Development and Lifecycle Management | Avid Global Services @ (November 2011 - January 2014)
Product Manager, Customer Relationship Management (CRM) @ (December 2010 - November 2011)
Senior Program Manager, Customer Relationship Management (CRM) @ (October 2008 - December 2010)
Program Manager, Staples Brand Product | Technology Solutions @ (January 2005 - October 2008)

Eric Pelton Education

Trailhead by Salesforce
Triple Star Ranger (https://trailblazer.me/id/epelton)
2019-2021
Click University
Field Service Management Certificate
2017-2018
Avid University
(Agile Project Management Certificate)
2015-2016
Service Strategies
Services Management Certificate
2012-2012
Kaplan University
Project Management Certificate
2009-2010
Framingham State University
MBA (Businsess Administration)
2006-2008
Staples University
Business Management Certificate
2007-2008
Bridgewater State University
Business Management (Management Information Systems)
2000-2003

Eric Pelton Skills

Cross-functional Team Leadership
Program Management
Product Management
CRM
Management
Product Development
Process Improvement
SaaS
Strategy
Project Management
Business Analysis
Business Process
SDLC
Competitive Analysis
Product Marketing
Salesforce.com
Business Process Improvement
Business Development
Analytics
Training
Sales Operations
Product Lifecycle Management
Software as a Service (SaaS)
Customer Relationship Management (CRM)
Agile Methodologies
Integration
Leadership
Software Development Life Cycle (SDLC)
Software Development
Vendor Management
Enterprise Software
Go-to-market Strategy
Scrum
Quality Assurance
Customer Relationship Management Crm
Planning
Stakeholder Management
Sound
Payments
Import
Vendors
Sales
Customer Retention
Trend Analysis
Linear Editing
Translation
Performance Metrics
Oversight
Product Life Cycle
Service Level Management
Cross Functional Team Leadership
Software Quality
Production Technology
Business Requirements
Customer Support
Ideas
Replication
Demand
Design
Adherence
Idea
Profitable Growth
Business to Business B2b
Product Strategies
Technology Solutions
Resource Allocation
IT Service Management
Functional Requirements
Transformations
Business plan
Business Meetings
Product Mix
Portfolio Management
Data Validation
Customer Satisfaction
Tests
Engineering
Inventory
Computer Programming
Risk Management
Testing
Product Strategy
Readiness
Editing
Policy
Go to Market Strategy
Customer Service
Contract Negotiation
Root Cause
Documentation
Global Services
Quality Control
Conflict Resolution
Enterprise Resource Planning Erp
Warranty
Participation
Affinity
Project Plans
Software as a Service Saas
Schedules
Communication
Resource Management
Product Support
Usability
Marketing
Timelines
Technical Support
Project Planning
Agile and Waterfall Methodologies
Software Development Life Cycle Sdlc
Avid
Customer Experience
Distribution
Business Units
Team Environments
Resources
Development Programs
Product Introduction
Software
Financial Services
Exits
Video
Net Promoter Score
Professional Services
Web Services
Analytical Skill
Pattern
Financial Analysis
Product Demonstration
Financial Reporting
Knowledge Management
Lists
Supply Chain
Mergers and Acquisitions
Geography
Customer Relationship Management
Software Development Life Cycle
Software as a Service
Business to Business
Enterprise Resource Planning

Eric Pelton Summary

Eric Pelton, based in Boston, MA, US, is currently a Senior Director of Professional Services Sales and Delivery at Loftware. Eric Pelton brings experience from previous roles at Pelton Consulting LLC, Kamm Advisory Partners and Salesforce. Eric Pelton holds a 2019 - 2021 Triple Star Ranger in https://trailblazer.me/id/epelton @ Trailhead by Salesforce. With a robust skill set that includes Cross-functional Team Leadership, Program Management, Product Management, CRM, Management and more. Eric Pelton has 3 emails and 1 mobile phone numbers on RocketReach.