Technical Support Supervisor @ (August 2013 - June 2014)
Technical Support Analyst @ (December 2009 - July 2013)
Eric Peck Education
University of South Carolina
Eric Peck Skills
Account Management
Active Directory
Blackberry Enterprise Server
Citrix
Communication
Computer Information Systems
Customer Relations
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Success
Hardware
Help Desk Support
IT Service Management
ITIL
Incident Management
Relationship Building
Servers
Service Delivery
Service-Level Agreements (SLA)
Technical Support
VMware
Virtualization
Windows 7
Windows Server
Windows XP
Written Communication
Eric Peck Summary
Eric Peck, based in Nashville, TN, US, is currently a Customer Experience Manager at SAIC. Eric Peck brings experience from previous roles at SAIC and Dell. Eric Peck holds a University of South Carolina. With a robust skill set that includes Account Management, Active Directory, Blackberry Enterprise Server, Citrix, Communication and more. Eric Peck has 1 emails and 1 mobile phone numbers on RocketReach.
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