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Eric Owens Location
Reading, PA, US
Eric Owens Work
2021 -now Vice President, Delivery Operations @
2019 -2021 Vice President, Operations @
2016 -2019 Sr. Director, Client Support Services @
2014 -2016 Manager, Client Support Services @ Distributed Systems Services, Inc. (DSS)
2014 -2014 Supervisor, Client Support Services @ Distributed Systems Services, Inc. (DSS)
2012 -2014 Service Account Manager @ Distributed Systems Services, Inc. (DSS)
2006 -2010 Manager, Internal IT Support and Service Desk @ Comcast Cable Communications
2003 -2006 Supervisor - Service Desk @ Comast Cable Communcations
2002 -2003 Technical Analyst and Lead Technical Analyst @ Comcast Cable Communications
Eric Owens Education
Kutztown University of Pennsylvania
(Business Administration and Management)
1998-2001
Eric Owens Skills
ITIL v3 Foundations Certified
IT Service Management
Managed Services
Incident Management
Change Management
Service Delivery
Client Presentation
Organizational Leadership
People Management
People Development
Team Building
Team Leadership
Transition Management
Process Improvement
Planning Budgeting & Forecasting
Workforce Management
Business Process Improvement
ITIL
Customer Experience
Planning Budgeting and Forecasting
Eric Owens Summary
Eric Owens, based in Reading, PA, US, is currently a Vice President, Delivery Operations at Netrix, LLC. Eric Owens brings experience from previous roles at Contegix and Distributed Systems Services, Inc. (DSS). Eric Owens holds a 1998 - 2001 Kutztown University of Pennsylvania. With a robust skill set that includes ITIL v3 Foundations Certified, IT Service Management, Managed Services, Incident Management, Change Management and more. Eric Owens has 2 emails and 1 mobile phone numbers on RocketReach.
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