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Eric Naval Location
Petaling Jaya, MY
Eric Naval Work
Customer Engmt Mgmt Advisor II - Channel Support @ (August 2018 - Present)
Customer Support Representative @ (May 2016 - July 2018)
Support Assistant @ (August 2013 - April 2016)
Customer Service Representative @ (October 2010 - June 2013)
Customer Service Representative @ Sitel Corporation Philippines (January 2010 - October 2010)
Human Resources Assistant @ GE Money Servicing Phil. Inc. (March 2008 - November 2009)
Eric Naval Education
Montessori Professional College
Associate's degree (Accounting and Computer Science)
2005-2007
Eric Naval Skills
Call Centers
Workforce Management
BPO
Customer Experience
Customer Satisfaction
Contact Centers
Technical Support
Inbound Marketing
Call Center Development
Avaya
Customer Service
Service Delivery
Leadership
Business Correspondence
Employee Training
Product Development
Human Resources
Team Leadership
Training
JavaScript
CSS
Management
HTML5
Eric Naval Summary
Eric Naval, based in Petaling Jaya, MY, is currently a Customer Engmt Mgmt Advisor II - Channel Support at HP. Eric Naval brings experience from previous roles at Fuji Xerox Asia Pacific Pte Ltd (Malaysia Operations), IBM, StarTek and Sitel Corporation Philippines. Eric Naval holds a 2005 - 2007 Associate's degree in Accounting and Computer Science @ Montessori Professional College. With a robust skill set that includes Call Centers, Workforce Management, BPO, Customer Experience, Customer Satisfaction and more. Eric Naval has 1 emails and 1 mobile phone numbers on RocketReach.
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