Eric Merkle Email & Phone Number
Senior Manager - Product Management - Gen AI Experiences @ ServiceNow
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Eric Merkle Location
- Cary, NC, US
Eric Merkle Work
- Senior Manager - Product Management - Gen AI Experiences @ (August 2025 - Present)
- Senior Principal Product Manager - Strategy - Gen AI Experiences @ (January 2024 - August 2025)
- Senior Principal Product Manager - Gen AI @ (June 2023 - August 2024)
- Senior Principal Product Manager - Omni Experiences @ (March 2023 - July 2023)
- Principal Product Manager - Omnichannel and Conversational Interfaces and platform @ (October 2021 - March 2023)
- Principal Product Manager Service Management @ (October 2015 - October 2021)
- Senior Business Systems Analyst, Manager @ (October 2009 - December 2013)
- Business Architect, Senior Manager @ (October 2013 - October 2015)
- Senior Business Systems Analyst, Manager @ (October 2009 - January 2013)
- Senior Desktop Engineer, Manager @ (January 2001 - December 2008)
- Business Analyst, Manager @ (October 2008 - October 2010)
- Senior Desktop Engineer, Manager @ (January 2001 - January 2008)
- Systems Engineer @ benesight (January 1998 - December 2000)
Eric Merkle Education
- Saint Cecilia 1998-2000
- CHI 1998-2000
- Mercy Vocational High School 1994-1997
Eric Merkle Skills
- ITIL
- Business Analysis
- SaaS
- Program Management
- Process Improvement
- Cloud Computing
- PMP
- PaaS
- Resource Management
- Unified Communications
- IT Service Management
- IT Strategy
- Enterprise Architecture
- Software Documentation
- Project Management
- SharePoint
- Business Process Improvement
- Enterprise Software
- IT Management
- Business Intelligence
- Business Process
- Analysis
- SDLC
- Project Portfolio Management
- Management
- Integration
- Visio
- Vendor Management
- Change Management
- Leadership
- Information Technology
- Software as a Service Saas
- Chatbot
- Data Architecture
- Text Analytics
- Machine Learning
- Virtual Agents
- Architecture
- Software as a Service
Eric Merkle Summary
- Eric Merkle, based in Cary, NC, US, is currently a Senior Manager - Product Management - Gen AI Experiences at ServiceNow. Eric Merkle brings experience from previous roles at ServiceNow. Eric Merkle holds a 1998 - 2000 Saint Cecilia. With a robust skill set that includes ITIL, Business Analysis, SaaS, Program Management, Process Improvement and more. Eric Merkle has 3 emails and 3 mobile phone numbers on RocketReach.
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