Eric Merkle Email & Phone Number
Senior Manager - Product Management - Gen AI Experiences @ ServiceNow
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Eric Merkle Location
- Cary, NC, US
Eric Merkle Work
- 2025 -now Senior Manager - Product Management - Gen AI Experiences @
- 2024 -2025 Senior Principal Product Manager - Strategy - Gen AI Experiences @
- 2023 -2024 Senior Principal Product Manager - Gen AI @
- 2023 -2023 Senior Principal Product Manager - Omni Experiences @
- 2021 -2023 Principal Product Manager - Omnichannel and Conversational Interfaces and platform @
- 2015 -2021 Principal Product Manager Service Management @
- 2009 -2013 Senior Business Systems Analyst, Manager @
- 2013 -2015 Business Architect, Senior Manager @
- 2009 -2013 Senior Business Systems Analyst, Manager @
- 2001 -2008 Senior Desktop Engineer, Manager @
- 2008 -2010 Business Analyst, Manager @
- 2001 -2008 Senior Desktop Engineer, Manager @
- 1998 -2000 Systems Engineer @ benesight
Eric Merkle Education
- Saint Cecilia 1998-2000
- CHI 1998-2000
- Mercy Vocational High School 1994-1997
Eric Merkle Skills
- ITIL
- Business Analysis
- SaaS
- Program Management
- Process Improvement
- Cloud Computing
- PMP
- PaaS
- Resource Management
- Unified Communications
- IT Service Management
- IT Strategy
- Enterprise Architecture
- Software Documentation
- Project Management
- SharePoint
- Business Process Improvement
- Enterprise Software
- IT Management
- Business Intelligence
- Business Process
- Analysis
- SDLC
- Project Portfolio Management
- Management
- Integration
- Visio
- Vendor Management
- Change Management
- Leadership
- Information Technology
- Software as a Service Saas
- Chatbot
- Data Architecture
- Text Analytics
- Machine Learning
- Virtual Agents
- Architecture
- Software as a Service
Eric Merkle Summary
- Eric Merkle, based in Cary, NC, US, is currently a Senior Manager - Product Management - Gen AI Experiences at ServiceNow. Eric Merkle brings experience from previous roles at ServiceNow. Eric Merkle holds a 1998 - 2000 Saint Cecilia. With a robust skill set that includes ITIL, Business Analysis, SaaS, Program Management, Process Improvement and more. Eric Merkle has 3 emails and 3 mobile phone numbers on RocketReach.
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