Eric Medlin Email & Phone Number
Senior ITSM Transition and Transformation Process Expert @ Tata Consultancy Services
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Eric Medlin Location
- Grand Blanc, MI, US
Eric Medlin Work
- Senior ITSM Transition and Transformation Process Expert @ (September 2016 - Present)
- Senior Manager Incident-Problem-Service Request Fulfillment Governance at Sears Holdings Corporation @ (April 2014 - September 2016)
- Lead Service Restoration Manager for Major Incidents @ (May 2012 - April 2014)
- Network Operations Analyst @ (January 1998 - August 2012)
- Manager @ (January 1991 - January 1998)
Eric Medlin Education
- ITIL V3 Intermediate OSA (Operational Support and Analysis) Certified
Certified (Operational Support and Analysis)
2014-2014 - ITIL V3 CSI (Continual Service Improvement) Certified
Certified (Continual Service Improvement)
2012-2013 - Benchmark Computer Learning
- Center of Retail Excellence
- Dale Carnegie Ralph Nichols Corporation
- Eisenhower High School
- Element K
- University of Phoenix Southfield
Eric Medlin Skills
- Business Process Improvement
- Change Management
- Computer Hardware
- Computer Network Operations
- Crisis Management
- Cross Cultural Management
- Cross-functional Team Leadership
- Cross-team Collaboration
- Data Center
- Data Center Operations
- Disaster Recovery
- Hands-on Training
- Hiring
- IT Service Management
- IT Transformation
- ITIL Certified
- ITIL Process
- ITIL v3 Foundations Certified
- Incident Management
- Mainframe
- Major Incident Management
- Managed Services
- Management
- Managerial Experience
- Managing Offshore Teams
- Microsoft Office
- Network Administration
- Network Operations
- Offshore Management
- Offshore Outsourcing
- Operations Management
- Problem Analysis
- Problem Management
- Process Improvement
- Process expert
- Project Management
- Request Management
- SIAM
- Service Delivery
- Service Desk
- Service Level Management
- Service-Level Agreements (SLA)
- ServiceNow
- Software Training
- Team Leadership
- Team Management
- Technical Support
- Time Management
- Transformation
- Transition Management
- Troubleshooting
- Unix
- VDI
- Windows
- itsm
- Wireless Networking
- Computer Architecture
- Software Installation
- XP
- Windows XP
- Talent Management
- Cross Functional Team Leadership
- Governance
- ITIL
- Analysis
- Cross Team Collaboration
- Business Analysis
- Hands on Training
- Leadership
- SME
- SQL
- Research
Eric Medlin Summary
- Eric Medlin, based in Grand Blanc, MI, US, is currently a Senior ITSM Transition and Transformation Process Expert at Tata Consultancy Services. Eric Medlin brings experience from previous roles at Sears Holdings Corporation and ExxonMobil. Eric Medlin holds a 2014 - 2014 Certified in Operational Support and Analysis @ ITIL V3 Intermediate OSA (Operational Support and Analysis) Certified. With a robust skill set that includes Business Process Improvement, Change Management, Computer Hardware, Computer Network Operations, Crisis Management and more. Eric Medlin has 2 emails and 2 mobile phone numbers on RocketReach.
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