Eric Medlin Email & Phone Number
Senior ITSM Transition and Transformation Process Expert @ Tata Consultancy Services
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Eric Medlin Location
- Grand Blanc, MI, US
Eric Medlin Work
- 2016 -now Senior ITSM Transition and Transformation Process Expert @
- 2014 -2016 Senior Manager Incident-Problem-Service Request Fulfillment Governance at Sears Holdings Corporation @
- 2012 -2014 Lead Service Restoration Manager for Major Incidents @
- now Network Operations Analyst @
- now Manager @
Eric Medlin Education
- ITIL V3 Intermediate OSA (Operational Support and Analysis) Certified
Certified (Operational Support and Analysis)
2014-2014 - ITIL V3 CSI (Continual Service Improvement) Certified
Certified (Continual Service Improvement)
2012-2013 - Benchmark Computer Learning
- Center of Retail Excellence
- Dale Carnegie Ralph Nichols Corporation
- Eisenhower High School
- University of Phoenix Southfield
- Element K
Eric Medlin Skills
- Computer Hardware
- Network Administration
- Wireless Networking
- Computer Architecture
- Software Installation
- Team Management
- Managerial Experience
- Software Training
- Network Operations
- ITIL v3 Foundations Certified
- ITIL Certified
- Team Leadership
- Disaster Recovery
- Data Center
- Service Desk
- Unix
- Windows
- Microsoft Office
- Mainframe
- VDI
- Hands-on Training
- Technical Support
- Management
- Troubleshooting
- Computer Network Operations
- XP
- Windows XP
- Process Improvement
- Business Process Improvement
- Incident Management
- Problem Management
- IT Service Management
- itsm
- ITIL Process
- Change Management
- Major Incident Management
- Operations Management
- Data Center Operations
- Time Management
- Cross-functional Team Leadership
- Cross Cultural Management
- Cross-team Collaboration
- Project Management
- Managed Services
- Hiring
- Talent Management
- Offshore Management
- Offshore Outsourcing
- Managing Offshore Teams
- Crisis Management
- Cross Functional Team Leadership
- Governance
- ITIL
- Analysis
- Cross Team Collaboration
- Business Analysis
- Hands on Training
- Leadership
- SME
- SQL
- Research
Eric Medlin Summary
- Eric Medlin, based in Grand Blanc, MI, US, is currently a Senior ITSM Transition and Transformation Process Expert at Tata Consultancy Services. Eric Medlin brings experience from previous roles at Sears Holdings Corporation and ExxonMobil. Eric Medlin holds a 2014 - 2014 Certified in Operational Support and Analysis @ ITIL V3 Intermediate OSA (Operational Support and Analysis) Certified. With a robust skill set that includes Computer Hardware, Network Administration, Wireless Networking, Computer Architecture, Software Installation and more. Eric Medlin has 2 emails and 2 mobile phone numbers on RocketReach.
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