Eric McClean-Ouelhadj Email & Phone Number
Director of Client Success @ Tort Experts
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Eric McClean-Ouelhadj Location
- Denver, CO, US
Eric McClean-Ouelhadj Work
- Director of Client Success @ (October 2025 - Present)
- Intake Quality Assurance Manager @ (September 2024 - October 2025)
- Payroll Care Advocate and CX @ (February 2024 - September 2024)
- Quality Assurance Analyst, Officer, KYC Operations @ Bank of the West (June 2022 - February 2024)
- Quality Assurance Specialist @ (August 2021 - June 2022)
- Consumer Support Specialist @ (August 2020 - August 2021)
- Client Advisor @ (July 2018 - May 2020)
- Senior Stylist @ (July 2017 - July 2018)
- Stylist @ (December 2014 - September 2017)
Eric McClean-Ouelhadj Education
- The Art Institutes
Bachelor of Fine Arts - BFA
Eric McClean-Ouelhadj Skills
- Quality Assurance Oversight
- Process Quality Improvement
- Training and Development
- Performance Monitoring
- Compliance Management
- Customer Success
- Client Services
- Communication
- Bank Secrecy Act Compliance
- Anti-Money Laundering
- Analytical Skills
- Regulatory Compliance
- Risk Management
- Due Diligence
- KYC Operations
- KYC
- Bridger Insight
- Grid (Moody's)
- LexisNexis
- Cyberduck
- Five9
- Slack
- Jira
- Salesforce.com
- Google Workspace
- Microsoft Office
- Implement Corrective Actions
- Identify Issues
- Regulatory Requirements
- Project Management
- Articulate Complex Concepts
- Due Diligence Screenings
- Monitoring Alerts/Investigations
- Internal Policies
- Quality Assurance Reviews
- Key Performance Indicators
- Customer Support
- Quality analyst
- KYC Verification
- Auditing
- Quality Assurance
- Customer Relationship Management (CRM)
- Customer Experience
- Sales
- Administration
Eric McClean-Ouelhadj Summary
- Eric McClean-Ouelhadj, based in Denver, CO, US, is currently a Director of Client Success at Tort Experts. Eric McClean-Ouelhadj brings experience from previous roles at Tort Experts, Gusto, Bank of the West and Rally Health. Eric McClean-Ouelhadj holds a Bachelor of Fine Arts - BFA @ The Art Institutes. With a robust skill set that includes Quality Assurance Oversight, Process Quality Improvement, Training and Development, Performance Monitoring, Compliance Management and more. Eric McClean-Ouelhadj has 2 emails and 2 mobile phone numbers on RocketReach.
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