Eric McClean-Ouelhadj Email & Phone Number
Director of Client Success @ Tort Experts
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Eric McClean-Ouelhadj Location
- Denver, CO, US
Eric McClean-Ouelhadj Work
- 2025 -now Director of Client Success @
- 2024 -2025 Intake Quality Assurance Manager @
- 2024 -2024 Payroll Care Advocate and CX @
- 2022 -2024 Quality Assurance Analyst, Officer, KYC Operations @
- 2021 -2022 Quality Assurance Specialist @
- 2020 -2021 Consumer Support Specialist @
- 2018 -2020 Client Advisor @
- 2017 -2018 Senior Stylist @
- 2014 -2017 Stylist @
Eric McClean-Ouelhadj Education
- The Art Institutes
-
Bachelor of Fine Arts - BFA
Eric McClean-Ouelhadj Skills
- Quality Assurance Oversight
- Process Quality Improvement
- Training and Development
- Performance Monitoring
- Compliance Management
- Customer Success
- Client Services
- Communication
- Bank Secrecy Act Compliance
- Anti-Money Laundering
- Analytical Skills
- Regulatory Compliance
- Risk Management
- Due Diligence
- KYC Operations
- KYC
- Bridger Insight
- Grid (Moody's)
- LexisNexis
- Cyberduck
- Five9
- Slack
- Jira
- Salesforce.com
- Google Workspace
- Microsoft Office
- Implement Corrective Actions
- Identify Issues
- Regulatory Requirements
- Project Management
- Articulate Complex Concepts
- Due Diligence Screenings
- Monitoring Alerts/Investigations
- Internal Policies
- Quality Assurance Reviews
- Key Performance Indicators
- Customer Support
- Quality analyst
- KYC Verification
- Auditing
- Quality Assurance
- Customer Relationship Management (CRM)
- Customer Experience
- Sales
- Administration
Eric McClean-Ouelhadj Summary
- Eric McClean-Ouelhadj, based in Denver, CO, US, is currently a Director of Client Success at Tort Experts. Eric McClean-Ouelhadj brings experience from previous roles at Tort Experts, Gusto, Bank of the West and Rally Health. Eric McClean-Ouelhadj holds a The Art Institutes. With a robust skill set that includes Quality Assurance Oversight, Process Quality Improvement, Training and Development, Performance Monitoring, Compliance Management and more. Eric McClean-Ouelhadj has 2 emails and 2 mobile phone numbers on RocketReach.
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