Eric Mattenson's Location
Deerfield, Illinois, United States
Eric Mattenson's Work
- Founder, Executive Director @ Shoulder-to-Shoulder
- Founder, Principal Consultant @ EDM Performance Solutions
- Executive Fellow at the Los Angeles Department of Health Services (Office of Patient Access) @ FUSE Corps
- Senior Director, Walgreens Lean Six Sigma @ Walgreens
- Executive Director and VP, Customer Touch Functions (Service Operations and Customer Care Leader) @ Quest Diagnostics
- Enterprise Reshape PMO Leader and VP, Six Sigma @ Quest Diagnostics
- VP, Six Sigma @ Quest Diagnostics
- Consumer Segment Process Leader: Credit Applications and Servicing Accounts @ GE Capital
- Quality Leader, Process - GE Capital Corporate Quality @ GE Capital
- VP, Quality Leadership - Thomas Cook Travel @ American Express
Eric Mattenson's Education
- Stanford University Graduate School of Business
Master of Business Administration - MBA (Marketing, Entrepreneurial Business)
- Brandeis University
Bachelor of Arts - BA (Economics)
- University of Haifa
Israel Tour Guide Course (Licensed Israel Tour Guide)
2021 - 2022
Eric Mattenson's Skills
- Employee Selection
- Systems Thinking
- Route Optimization
- Six Sigma
- Voice of the Customer
- Call Center
- Integration
- Competitive Analysis
- Customer Loyalty
- Customer Self Service Platforms
Eric Mattenson's Summary
Eric Mattenson, based in Deerfield, Illinois, United States, is currently a Founder, Executive Director at Shoulder-to-Shoulder, bringing experience from previous roles at EDM Performance Solutions, FUSE Corps, Walgreens and Quest Diagnostics. Eric Mattenson holds a Master of Business Administration - MBA in Marketing, Entrepreneurial Business @ Stanford University Graduate School of Business. With a robust skill set that includes Employee Selection, Systems Thinking, Route Optimization, Six Sigma, Voice of the Customer and more, Eric Mattenson contributes valuable insights to the industry. Eric Mattenson has 4 emails on RocketReach.
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