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Eric Long Location
San Francisco, CA, US
Eric Long Work
Head of Customer Journey, Product and User Experience @ (July 2026 - Present)
Head of Product, Customer Journey @ (September 2025 - June 2026)
Head of Ecommerce, Old Navy @ (May 2023 - August 2025)
VP Global Ecommerce Operations, Old Navy @ (October 2021 - April 2023)
SVP Digital Technology @ (February 2021 - October 2021)
SVP Global DTC Ecommerce - Kylie Jenner @ (April 2020 - January 2021)
VP, Digital Product - New Technology (3 Divisions, 70+ Brands) @ (October 2018 - April 2020)
VP, Global Ecommerce Operations (3 Divisions, 70+ Brands) @ (November 2017 - October 2018)
Director, Global Ecommerce - B2B (16 Divisions, 100+ Brands) @ (October 2016 - November 2017)
Director, Global Ecommerce Experience and Operations (5 Divisions, 30+ Brands) @ (February 2014 - October 2016)
Director, Digital Marketing and Ecommerce (1 Division, 3 Brands) @ (May 2012 - February 2014)
Senior Manager, Digital Marketing and Ecommerce (1 Division, 3 Brands) @ (November 2009 - May 2012)
Senior Manager, Ecommerce IT and Product Development (1 Division, 2 Brands) @ (October 2007 - October 2009)
Web Marketing Manager (1 Division, 1 Brand) @ (January 2006 - October 2007)
Owner @ (January 1998 - December 2009)
Director of Interactive and IS @ (January 2001 - December 2005)
Eric Long Education
augsburg college
BA (Management Information Systems)
1998-2001
North Dakota State University 1996-1998
Eric Long Skills
Mass Customization
E-commerce
Digital Strategy
User Experience
Information Architecture
Web Analytics
Digital Marketing
Product Management
Scrum
Omni-Channel
Software Development
Buyers
E Commerce
User Interface Design
Interaction Design
Business Development
Localization
Marketing Strategy
Retail
Omni Channel
Marketing
Microsoft Office
Management
Eric Long Summary
Eric Long, based in San Francisco, CA, US, is currently a Head of Customer Journey, Product and User Experience at Gap Inc.. Eric Long brings experience from previous roles at Gap Inc. and Coty. Eric Long holds a 1998 - 2001 BA in Management Information Systems @ augsburg college. With a robust skill set that includes Mass Customization, E-commerce, Digital Strategy, User Experience, Information Architecture and more. Eric Long has 4 emails and 3 mobile phone numbers on RocketReach.
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