Eric Kokochak Email & Phone Number
Director of Call Center Operations @ The Cleveland Clinic
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Eric Kokochak Location
- Kent, OH, US
Eric Kokochak Work
- Director of Call Center Operations @ (January 2025 - Present)
- Call Center and Patient Access Manager, Referring Physician, HVTI and Transplant @ (March 2019 - January 2025)
- Call Center Operations Manager @ (October 2015 - May 2019)
- Customer Care Manager @ (September 2014 - November 2015)
- Leader @ (January 2002 - January 2012)
Eric Kokochak Education
- Kent State University
BA (Psychology)
2002
Eric Kokochak Skills
- Call Center
- Call Centers
- Change Management
- Coaching
- Customer Service
- Employee Engagement
- Employee Relations
- Instructional Design
- Insurance
- Leadership
- Leadership Development
- Management
- Operations Management
- Performance Management
- Process Improvement
- Project Management
- Recruiting
- Strategic Planning
- Talent Management
- Team Building
- Training
Eric Kokochak Summary
- Eric Kokochak, based in Kent, OH, US, is currently a Director of Call Center Operations at The Cleveland Clinic. Eric Kokochak brings experience from previous roles at Cleveland Clinic, Cleveland Clinic Akron General, Time Warner Cable and Allstate. Eric Kokochak holds a BA in Psychology @ Kent State University. With a robust skill set that includes Call Center, Call Centers, Change Management, Coaching, Customer Service and more. Eric Kokochak has 2 emails and 2 mobile phone numbers on RocketReach.
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