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Eric Jiao Location
Toronto, ON, CA
Eric Jiao Work
Senior Service Delivery Manager @ (January 2023 - Present)
Service Delivery Manager @ (January 2020 - December 2022)
Senior Information Services Analyst @ (January 2018 - January 2020)
Information Services Analyst @ (April 2014 - January 2018)
IT Technical Analyst @ (February 2011 - April 2014)
System Support Specialist @ IBM Canada (August 2009 - February 2011)
Eric Jiao Education
Memorial University of Newfoundland
Bachelor's Degree (Computer Technology/Computer Systems Technology)
2001-2005
Eric Jiao Skills
ITIL
IT Service Delivery
Requirements Analysis
Software Documentation
SDLC
Software Development Life Cycle (SDLC)
Microsoft Office
Active Directory
Windows Server
SCCM
SharePoint
Customer Service
Eric Jiao Summary
Eric Jiao, based in Toronto, ON, CA, is currently a Senior Service Delivery Manager at Munich Re. Eric Jiao brings experience from previous roles at Munich Re (Group), Munich RE and JPMorgan Chase. Eric Jiao holds a 2001 - 2005 Bachelor's Degree in Computer Technology/Computer Systems Technology @ Memorial University of Newfoundland. With a robust skill set that includes ITIL, IT Service Delivery, Requirements Analysis, Software Documentation, SDLC and more. Eric Jiao has 1 emails on RocketReach.
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