Eric Jarvis Email & Phone Number
Manager IT Software Management @ L3Harris
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Eric Jarvis Location
- Melbourne, FL, US
Eric Jarvis Work
- Manager IT Software Management @ (April 2022 - Present)
- Service Desk Manager @ (May 2018 - April 2022)
- Desktop Support Team Supervisor @ (March 2013 - April 2018)
- Desktop Support Engineer @ (January 2011 - March 2013)
- Technology and Network Support Associate @ Brevard County Schools (January 2006 - January 2011)
- Support Engineer @ (July 2003 - December 2005)
- Help Desk Analyst @ (September 2001 - June 2003)
- Senior Desktop Support Specialist @ (June 1999 - August 2001)
- Desktop Support Specialist @ (August 1998 - June 1999)
- Computer Operations Shift Coordinator @ (October 1992 - August 1998)
Eric Jarvis Education
- Florida Institute of Technology
Masters (Management Information Systems, General)
2017-2020 - University of Central Florida
BSBA (Management Information Systems)
2006-2009 - Eastern Florida State College
Associate of Arts (A.A.)
2002-2005
Eric Jarvis Skills
- Active Directory
- Active DoD Secret Clearance
- Active Listening
- Asset Management
- Attention to Detail
- BMC Remedy
- Business Continuity
- Business Continuity Planning
- Business Process Improvement
- CSI
- Change Requests
- Coaching & Mentoring
- Communication
- Computer Hardware
- Computer Security
- Conflict Resolution
- Contract Management
- Contract Requirements
- Customer Engagement
- Customer Escalation Management
- Customer Experience Management
- Customer Liaison Skills
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service Management
- DNS
- Databases
- Delivery Management
- Diplomacy
- Disaster Recovery
- Distributed Team Management
- Diversity & Inclusion
- Documentation
- Entitlements
- Escalations Management
- Hardware
- Help Desk Support
- IT Asset Management
- IT Leadership
- IT Procurement
- IT Service Catalog
- ITIL
- ITIL Certified
- Information Technology
- Integration
- Interpersonal Communication
- Interpersonal Skills
- Issue Management
- Key Performance Indicators
- Knowledge Sharing
- Lean Six Sigma
- Managed Services
- Management
- Management Information Systems (MIS)
- Microsoft Certified Professional
- Microsoft Office
- Microsoft SQL Server
- Network Administration
- Networking
- Office 365
- Operating Systems
- Organization Skills
- Performance Management
- Printers
- Problem Analysis
- Problem Management
- Problem Solving
- Productivity Software
- Relationship Building
- Reporting & Analysis
- Responsible, Accountable, Consulted, Informed (RACI)
- Security
- Servers
- Service Delivery Management
- Service Desk
- Service Levels
- Service-Level Agreements (SLA)
- ServiceNow
- Software Asset Management
- Software Installation
- Stakeholder Engagement
- Supervisory Management
- Supervisory Skills
- System Administration
- System Deployment
- TCP/IP
- Team Leadership
- Team Management
- Team Performance
- Technical Support
- Timelines
- Troubleshooting
- VPN
- Virtual Teams
- Windows
- Windows 7
- Windows Server
- Windows XP
- XP
- Leadership
- Workstations
- Sales
- Business Analysis
- Desktop Support
- Support
- Java
- Customer Service
Eric Jarvis Summary
- Eric Jarvis, based in Melbourne, FL, US, is currently a Manager IT Software Management at L3Harris Technologies. Eric Jarvis brings experience from previous roles at L3Harris Technologies and Brevard County Schools. Eric Jarvis holds a 2017 - 2020 Masters in Management Information Systems, General @ Florida Institute of Technology. With a robust skill set that includes Active Directory, Active DoD Secret Clearance, Active Listening, Asset Management, Attention to Detail and more. Eric Jarvis has 4 emails and 2 mobile phone numbers on RocketReach.
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