Enterprise Customer Success Manager @ (December 2021 - February 2022)
Senior Customer Success Manager @ (May 2017 - December 2021)
Customer Success - Life Cycle Manager @ LogMeIn (Formerly GetGo/Citrix) (October 2016 - May 2017)
Customer Success Manager @ (March 2015 - October 2016)
IT Support Generalist @ (October 2014 - April 2015)
Project Manager and Technical Support Analyst @ Integrated IT Service Delivery (September 2011 - October 2014)
IT Support @ (January 2014 - January 2014)
Production Support Specialist @ (January 2012 - June 2012)
Client Support Specialist II @ (February 2010 - May 2011)
Product Specilist @ Citrix Systems (January 2011 - January 2011)
Applications Engineer @ (January 2007 - October 2008)
Principal Operations Administrator @ (September 2001 - December 2006)
Technical Support Analyst @ (August 1997 - November 2001)
Eric Jackson Education
University of La Verne
Masters of Business Administration (Information Technology Concentration)
2008-2011
University of California, Santa Barbara Extension
Professional Certification (Project Management)
2006-2007
University of California, Santa Barbara
B.A. (Political Science)
Eric Jackson Skills
Microsoft Word
Integration
Management
Software as a Service Saas
Windows 7
Information Technology
Problem Solving
Account Management
Computer Software Training
Microsoft Windows
Software
Sales
Consulting
Operating Systems
Microsoft Excel
Networking
Project Planning
Customer Relations
Technical Support
Business Management
Project Management
Outlook
Six Sigma
Computer Software
Microsoft PowerPoint
Applications
Support
Team Leadership
Strategic Planning
Microsoft Office
Public Speaking
Customer Service
Troubleshooting
Business Analysis
Testing
Process Improvement
Analysis
Windows
Operations Management
Requirements Analysis
Business Process Improvement
Program Management
Customer Relationship Management
Software as a Service
Eric Jackson Summary
Eric Jackson, based in Santa Barbara, CA, US, is currently a Adjunct Facility, Career Skills Institute at SBCC School of Extended Learning. Eric Jackson brings experience from previous roles at GoTo, LogMeIn and LogMeIn (Formerly GetGo/Citrix). Eric Jackson holds a 2008 - 2011 Masters of Business Administration in Information Technology Concentration @ University of La Verne. With a robust skill set that includes Microsoft Word, Integration, Management, Software as a Service Saas, Windows 7 and more. Eric Jackson has 4 emails and 3 mobile phone numbers on RocketReach.
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