Éric Hénaff Email & Phone Number
Chief Client Officer @ Wifirst
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Éric Hénaff Location
- Paris, FR
Éric Hénaff Work
- Chief Client Officer @ (January 2019 - Present)
- Directeur Expérience client @ (November 2018 - January 2024)
- Directeur Relation Client @ (January 2017 - October 2018)
- Director Account Management @ (April 2014 - December 2016)
- Responsable Qualité et Formation France et Maroc @ (July 2011 - May 2014)
- Responsable d'activité sous traitance : direction de la relation client GP @ (August 2009 - June 2011)
- Responsable de projets @ Neuf Cegetel (January 2008 - January 2009)
- Responsable service client Neuf Mobile @ Neuf Cegetel (January 2006 - January 2009)
- Responsable des études qualitatives du service client @ Neuf Cegetel (January 2004 - January 2005)
- Responsable support partenaire @ Neuf Cegetel (January 2003 - January 2004)
- Responsable fonctionnel call center @ (November 2000 - March 2003)
Éric Hénaff Education
- IAE La Rochelle - École Universitaire de Management
Business/Commerce (General)
1998-2000 - Lycée Sacré Coeur - Saint-Brieuc
BTS Technico commercial
1996-1998
Éric Hénaff Skills
- CRM
- Call Center
- Centre d'appel
- Centres d'appel
- Change Management
- Contact Centers
- Customer Experience
- Customer Satisfaction
- French
- Gestion d'équipe
- Gestion de l’expérience client
- Gestion du changement
- Gestion d’équipe
- Management
- Mobile Devices
- Outsourcing
- Project Management
- Service client
- Team Management
- Telecommunications
Éric Hénaff Summary
- Éric Hénaff, based in Paris, FR, is currently a Chief Client Officer at Wifirst. Éric Hénaff brings experience from previous roles at Wifirst and Acticall Sitel France. Éric Hénaff holds a 1998 - 2000 Business/Commerce in General @ IAE La Rochelle - École Universitaire de Management. With a robust skill set that includes CRM, Call Center, Centre d'appel, Centres d'appel, Change Management and more. Éric Hénaff has 4 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Éric Hénaff?
Find contact details for 700 million professionals.
Others Named Éric Hénaff
Éric Hénaff
Chief Client Officer
Paris, FR
Eric Henaff
Enseignant
Quimper, FR
Eric Hénaff
Responsable technique Logiciel
Launaguet, FR
Eric Hénaff
responsable études de prix
Bellerive, VD, CH
Top Wifirst Employees
Pascal Aureau
Director - UK
London, GB
Theo Dimishky
Business Development Director
Naphill, GB
Morgan Durand
Project Manager Officier
Paris, FR
Éric Hénaff
Chief Client Officer
Paris, FR
Jean-Hugues Verdu
Group CFO
Paris, FR
Frederic Chiche
Board Member
France
Nicolas Bollengier
Head of Product
Paris, FR
Alexander Sulzberger
Regional Manager DACH
Berlin, DE
Amélie Serrano
Office Manager
Paris, FR
Lorraine Swiatek
Responsable RSE
Paris, FR
Vince Jouan
VP EMEA
United Kingdom
Simon Jouenne
Product Owner
Paris, FR
Raphaël Ghikh
Head of Pricing
Paris, FR
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co