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Eric Harlan Location
Phoenix, AZ, US
Eric Harlan Work
Line Service Technician @ (April 2023 - Present)
Customer Retention Manager | Customer Experience and Loyalty Manager @ (November 2018 - March 2023)
Mentor and Coach @ (January 2015 - January 2018)
Product and Process Development Specialist @ (January 2015 - January 2015)
Web Advisor and SBC Advisor (2013 - 2015) @ (January 2013 - January 2015)
Senior Account Manager @ (January 2002 - December 2012)
Lead Supervisor Ramp and Gate @ (April 1997 - January 2002)
Eric Harlan Education
Achievements / Awards 1997-2020
Satcom Direct
Training Certification Completed (Aero-IT)
2022
Arizona State University
Bachelor of Science - BS (Aviation Management / Engineering)
Chandler/Gilbert Community College
Associate of Arts - AA (AMT)
Eric Harlan Skills
AERO-IT
Airframe Mechanic Technician
Airline Management
Airlines
Analytical Skills
Attention to Detail
Billing Process
Brand Development
Business Relationship Building
Certifications
Cloud Computing
Commercial Aviation
Communication
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Domain Name System (DNS)
Ground operation
Hazardous Waste Management
IT Service Management
Internal Audits
Interviewing
Leadership
Linux
Management
Management Consulting
Mentoring
Microsoft Office
Negotiation
Organization
Problem Solving
Project Management
Relationship Building
Retention Management
Sales Coaching
Sales Management
Search Engine Optimization (SEO)
Solid Waste
Team Leadership
Technical Support
Think green
Training
Troubleshooting
Waste to Energy
Web Application Security
Web Design
Web Hosting
communication with impact
recycle
solutionist
Eric Harlan Summary
Eric Harlan, based in Phoenix, AZ, US, is currently a Line Service Technician at Jet Aviation. Eric Harlan brings experience from previous roles at Newfold Digital. Eric Harlan holds a 1997 - 2020 Achievements / Awards. With a robust skill set that includes AERO-IT, Airframe Mechanic Technician , Airline Management, Airlines, Analytical Skills and more. Eric Harlan has 2 emails on RocketReach.
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