Eric Guerra's Location
Norfolk, Virginia, United States
Eric Guerra's Work
- Sr. Director, Call Center @ Maximus
- Vice President, Transformation and Virtual Workforce Operations @ Omni Interactions
- Sr.Director, Global Account Operations @ SYKES
- Call Floor Manager @ Cardinal Health
- Call Center Manager @ Chubb Group of Insurance Companies
- Call Center Manager @ Gateway
Eric Guerra's Education
- Old Dominion University
Eric Guerra's Skills
- Contact Centers
- Outsourcing
- Offshoring
- Business Process Improvement
- Call Centers
- Process Improvement
- Service Delivery
- Management
- Leadership
- Avaya
Eric Guerra's Summary
Eric Guerra, based in Norfolk, Virginia, United States, is currently a Sr. Director, Call Center at MAXIMUS, bringing experience from previous roles at Omni Interactions, Inc., Sykes Enterprises, Inc., Cardinal Health and Chubb Group of Insurance Companies. Eric Guerra holds a Old Dominion University. With a robust skill set that includes Contact Centers, Outsourcing, Offshoring, Business Process Improvement, Call Centers and more, Eric Guerra contributes valuable insights to the industry. Eric Guerra has 1 email and 1 mobile phone number on RocketReach.
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