Eric Gauthier Email & Phone Number
ServiceNow Operations Engineer
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Eric Gauthier Location
- Kirkland, WA, US
Eric Gauthier Work
- ServiceNow Operations Engineer @ BECU (August 2023 - Present)
- Product Owner - ServiceNow @ BECU (September 2021 - September 2023)
- Senior Systems Engineer [ServiceNow] @ BECU (August 2016 - September 2021)
- Senior Technical Analyst - Tools [ServiceNow and Automic One Automation] @ BECU (May 2016 - August 2017)
- Senior IT Systems Administrator and ServiceNow Administrator @ BECU (June 2011 - April 2016)
- IT Systems Administrator @ BECU (March 2006 - June 2011)
- Alternate Regional Director - InterPride Region 2 @ (January 2011 - July 2011)
- President Emeritus and Governance Chair @ (August 2010 - May 2011)
- President @ (January 2000 - July 2010)
- Applications Systems Analyst II @ (January 2001 - January 2006)
- Instructor and Technical Support Specialist @ VITAL SOFT, INC. (February 1992 - February 2002)
- Project Specialist @ (January 1994 - January 1999)
Eric Gauthier Education
- University of Washington Information School
Masters of Science (INFORMATION MANAGEMENT (MSIM))
2009-2011 - University of Phoenix
Bachelor of Science (Business Administration / Information Systems)
1999-2002 - Stevenson
High School Diploma
1990-1994
Eric Gauthier Skills
- ITSM
- ServiceNow Certified Systems Administrator
- ITIL v3 Certified
- Business Analysis
- Requirements Analysis
- Program Management
- Incident Management
- Problem Management
- Change Management
- IT Service Management
- Vendor Management
- ITIL
- System Administration
- Business Process Improvement
- Troubleshooting
- Strategy
- Strategic Planning
- IT Operations
- IT Management
- Project Management
- Automic
- Batch Processing
- Business Process Automation
- CMDB
- Cloud Computing
- Communication
- Credit Unions
- Customer Satisfaction
- Customer Service
- Databases
- Disaster Recovery
- IT Asset Management
- ITIL Process
- Integration
- Knowledge Management
- Leadership
- Microsoft Office
- Problem Solving
- Process Improvement
- SCOM
- SDLC
- ServiceNow
- ServiceNow Administration
- SharePoint
- Software Documentation
- Team Leadership
- Technical Requirements Gathering
- Technical Support
- Third Party Vendor Management
- Training
- UC4
- Visio
- Active Directory
- Microsoft SQL Server
- Security
- VMware
- Data Center
- Servers
- Windows
- IIS
- Enterprise Architecture
- Access
- Networking
- Call Centers
- Citrix
- Microsoft Exchange
- Business Intelligence
- Business Process
Eric Gauthier Summary
- Eric Gauthier, based in Kirkland, WA, US, is currently a ServiceNow Operations Engineer at BECU. Eric Gauthier brings experience from previous roles at BECU. Eric Gauthier holds a 2009 - 2011 Masters of Science in INFORMATION MANAGEMENT (MSIM) @ University of Washington Information School. With a robust skill set that includes ITSM, ServiceNow Certified Systems Administrator, ITIL v3 Certified, Business Analysis, Requirements Analysis and more. Eric Gauthier has 1 emails and 1 mobile phone numbers on RocketReach.
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