2011 -now Director of Contact Management @ GC Services
2008 -2011 Center Manager @ GC Services
1989 -2008 Project Manager @ GC Services
Eric Gates Education
Georgia College & State University
BBA (Management)
1983-1988
Eric Gates Skills
Call Centers
Credit Cards
Workforce Management
Process Improvement
Training
Strategy
Recruiting
Outsourcing
Management
Forecasting
Telecommunications
CRM
Business Process Improvement
Customer Service
Project Planning
Microsoft Office
Leadership
Program Management
Eric Gates Summary
Eric Gates, based in San Antonio, TX, US, is currently a Director of Contact Management at GC Services. Eric Gates brings experience from previous roles at GC Services. Eric Gates holds a 1983 - 1988 BBA in Management @ Georgia College & State University. With a robust skill set that includes Call Centers, Credit Cards, Workforce Management, Process Improvement, Training and more. Eric Gates has 1 emails and 1 mobile phone numbers on RocketReach.
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