Eric Esquivel Email & Phone Number

Customer Service Manager @ Multi Sales

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Eric Esquivel Location

Los Angeles, CA, US

Eric Esquivel Work

Customer Service Manager @ (December 2025 - Present)
Contact Center Manager @ (April 2023 - June 2025)
Business Analyst @ (August 2022 - April 2023)
Licensed California Realtor @ (August 2018 - August 2022)
Director Of Operations @ (October 2017 - July 2018)
Senior Manager - HQ Customer Service Operations @ (September 2011 - March 2017)
Site Manager-Strategic Partner @ (September 2010 - September 2011)
Supervisor Irvine Contact Center @ (August 2009 - September 2010)
Manager- HQ Strategy and Operations @ (July 2005 - August 2009)
Manager - Mobile Internet Technical Support @ (June 1999 - July 2005)
Early Career Experience @ Northrop Grumman, Space Systems Loral, Universal Electronics (January 1985 - January 1999)

Eric Esquivel Education

University of La Verne
Bachelor of Science (BS) (Business Administration, Management and Operations)
1988-1992

Eric Esquivel Skills

Certified Knowledge Manager
Bilingual
Telecommunications
Wireless
Call Centers
Mobile Devices
Customer Satisfaction
Customer Experience
Customer Retention
VoIP
LTE
Customer Service
Team Leadership
Vendor Management
Account Management
Troubleshooting
Direct Sales
Management
Team Building
Cross-functional Team Leadership
Leadership
Business Process Improvement
Project Management
Wireless Technologies
Contact Centers
Operations Management
Operational Planning
Microsoft Office
Strategic Planning
Microsoft Excel
Microsoft PowerPoint
strategy
Microsoft Word
Workforce Management
Training
Social Media
Outsourcing
Cost Reduction
Cost Reduction Analysis
Cost Reduction Planning
Cost Reduction Implementation
Cost Reduction Management
Customer Self Service
Relationship Building
Customer Relationship Management (CRM)
Customer Support
Customer Service Management
Spanish
Strategic Partnerships
Attention to Detail
Budget Management
Business Development
Business Strategy
Call Center Administration
Call Center Development
Contact Center Management
Contact Center Operations
Contact center leadership
Customer Experience Strategy
Genesys cloud CX
Interpersonal Skills
Key Performance Indicators
Monitoring Performance
Performance Management
Process Optimization
Strategic Leadership
Strategic Thinking
Talent Management
Teamwork
Time Management
Channel
Physical Inventory
Expenses
Sales
Location
Net
Cost
System Implementations
Finance
Budget Development
Oversight
SAN
Business Administration
Sales and Marketing
Service Level Management
Temporary Placement
Sequencing
Cross Functional Team Leadership
Organizational Structure
Revenue
Insurance Planning
Coaching
Science
Command Center
First Call
Chat
Hiring
Accounting
Execution
Profit
Forecasting
System
Call Routing
Business Services
Utilization
Engineering
Early Adopter
Property
Space Systems
Policy
BMC Remedy
Progression
Order Fulfillment
Materials Management
Scheduling
Product Launch
Partnerships
Mediums
Analysis
World Class
Verizon
Partner Management
24x7
Customer Interaction
IEX
Accountability
Lead a Team
Evolve
Cost Savings
Operations
Marketing
Aligning
Technical Support
Project Planning
Security Clearance
Project
Facilities Management
Nasdaq
Service Levels
DoD
Pricing
Websites
Responsibility
Internal Audit
Mobile Internet
Well Rounded
International
Cisco Technologies
Efficient
Conceived
Executive Management
Certified Knowledge
Portals
Portfolio
Administrative Work
Pre Planning
Headcount
Reviews
Proof of Concept
Electronics
Government
Explore
Concerts
Net Promoter Score
IVR
Transformational
Rate
Agents
Manufacturing
Internal Controls
Asset
Interest Rates
Manpower
Budgets
Knowledge Management
Conceptual Modeling
Multilingual
Quality Results
Leadership Experience

Eric Esquivel Summary

Eric Esquivel, based in Los Angeles, CA, US, is currently a Customer Service Manager at Multi Sales. Eric Esquivel brings experience from previous roles at Trojan Storage, Providence, Keller Williams Signature and BigRentz. Eric Esquivel holds a 1988 - 1992 Bachelor of Science (BS) in Business Administration, Management and Operations @ University of La Verne. With a robust skill set that includes Certified Knowledge Manager, Bilingual, Telecommunications, Wireless, Call Centers and more. Eric Esquivel has 2 emails and 2 mobile phone numbers on RocketReach.