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Eric Esguerra Location
Toronto, ON, CA
Eric Esguerra Work
Vice President, Customer Service and Operations @ (October 2011 - Present)
Director, Customer Service and Operations @ (January 2011 - Present)
Director, Customer Care @ (January 2008 - January 2011)
Senior Manager, Customer Porting and Technical Support @ (January 1995 - January 2008)
Eric Esguerra Education
York University
Bachelor of Arts (Sociology & Social Science)
1992-1996
Eric Esguerra Skills
Customer Experience
Call Center
Account Management
Customer Satisfaction
Process Improvement
Vendor Management
Team Leadership
Cross-functional Team Leadership
Team Building
Telecommunications
Management
Sales Operations
Operations Management
Call Centers
Team Management
Product Management
Business Analysis
Leadership
B2B
Customer Retention
Customer Service
Salesforce.com
Forecasting
CRM
Sales Process
Sales Management
Outsourcing
Direct Sales
Pricing
Solution Selling
Strategy
Key Account Management
Selling
Training
Sales
P&L Management
Cross Functional Team Leadership
Eric Esguerra Summary
Eric Esguerra, based in Toronto, ON, CA, is currently a Vice President, Customer Service and Operations at Miele. Eric Esguerra brings experience from previous roles at Miele, Staples Advantage and Rogers Communications. Eric Esguerra holds a 1992 - 1996 Bachelor of Arts in Sociology & Social Science @ York University. With a robust skill set that includes Customer Experience, Call Center, Account Management, Customer Satisfaction, Process Improvement and more. Eric Esguerra has 3 emails and 2 mobile phone numbers on RocketReach.
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