IT Operations Manager @ (February 2014 - June 2015)
IT Service Delivery and Operations Manager @ (January 2010 - February 2014)
Computer Systems Technical Support Analyst Sr. @ (February 2002 - December 2009)
Aircraft Armament Systems Specialist @ (December 1992 - February 1996)
Eric Erhard Education
Kent State University
Bachelor of Business Administration (BBA) (CIS)
1996-2001
Norwayne High School
Eric Erhard Skills
Active Directory
Agile Methodologies
Budget Management
Business Analysis
Change Management
Coaching
Cross-functional Team Leadership
Customer Service
Cybersecurity
Data Center Infrastructure
Data Center Management
Data Center Operations
Desktop Support Management
Disaster Recovery
Engineering Management
Enterprise Support
IT Audit
IT Infrastructure Management
IT Infrastructure Operations
IT Management
IT Operations
IT Service Management
IT Strategy
ITIL
Incident Management
Information Technology
Infrastructure
Infrastructure Management
Leadership
Management
Manufacturing
Microsoft Office
Microsoft Project
Process Improvement
Program Management
Project Management
Requirements Analysis
Security
Security Clearance
Servers
Service Delivery
Service Desk
Six Sigma
Storage
Systems Engineering
Team Leadership
Team Management
Technical Support
Troubleshooting
VMware
Vendor Management
Cross Functional Team Leadership
Eric Erhard Summary
Eric Erhard, based in Cleveland, OH, US, is currently a Sr. Enterprise Infrastructure Manager - FinCrimes and Fraud at PNC. Eric Erhard brings experience from previous roles at PNC, BWX Technologies, Inc. and The Babcock & Wilcox Company. Eric Erhard holds a 1996 - 2001 Bachelor of Business Administration (BBA) in CIS @ Kent State University. With a robust skill set that includes Active Directory, Agile Methodologies, Budget Management, Business Analysis, Change Management and more. Eric Erhard has 2 emails and 4 mobile phone numbers on RocketReach.
Looking for a different Eric Erhard?
Find contact details for 700 million professionals.