Eric Emerson Email & Phone Number
Sr. Solutions Architect - Amazon Connect AI Velocity Team @ Amazon Web Services (AWS)
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Eric Emerson Location
- United States
Eric Emerson Work
- Sr. Solutions Architect - Amazon Connect AI Velocity Team @ (April 2026 - Present)
- Senior Specialist Solutions Architect @ (October 2023 - Present)
- Senior Consultant @ (January 2022 - October 2023)
- Consultant, Amazon Connect @ (September 2019 - January 2022)
- Senior Principal Consultant @ (May 2017 - September 2019)
- Principal Solutions Architect @ (April 2016 - May 2018)
- Principal Genesys Engineer @ (September 2013 - April 2016)
- Information Technology Analyst @ (July 2013 - July 2014)
- Software Engineer @ (August 2008 - June 2013)
Eric Emerson Education
- Ferrum College 1990-1992
Eric Emerson Skills
- Quality Management
- Genesys Interaction Designer
- Aspect
- Speech Recognition
- Software Design
- Public Speaking
- Cisco Technologies
- Genesys
- Call Center
- VoIP
- Avaya
- Cloud Storage
- Salesforce.Com Integration
- Software As A Service Saas
- Microsoft SQL Server
- Telecommunications
- Android Development
- Virtual Hold
- Gvp
- Genesys Composer
- SIP
- Oracle
- Cloud Security
- Genesys Iws
- Aspect Wfm
- Mobile Applications
- ACD
- IVR
- Aspect Cloud
- Callminer
- Java
- Voice Over Ip Voip
- Aspect Zipwire
- Contact Centers
- XML
- Android
- Testing
- Managed Services
- Cloud Applications
- Cxp/Prophecy
- Hybrid Cloud
- Enterprise Software
- Avaya Technologies
- SQL
- Requirements Gathering
- Genesys Framework
- Software Development
- Intelligent Call Routing
- Call Centers
- Software Project Management
- Cloud Computing
- Session Initiation Protocol Sip
- Architecture
- Solution Architecture
- Integration
- Hosted Services
- Architectures
- Amazon Web Services Aws
- Rackspace Cloud
- Databases
- Telephony
- Voice Over Ip
- Session Initiation Protocol
- Software as a Service
- Amazon Web Services
Eric Emerson Summary
- Eric Emerson, based in United States, is currently a Sr. Solutions Architect - Amazon Connect AI Velocity Team at Amazon Web Services (AWS). Eric Emerson brings experience from previous roles at Amazon Web Services (AWS) and Genesys. Eric Emerson holds a 1990 - 1992 Ferrum College. With a robust skill set that includes Quality Management, Genesys Interaction Designer, Aspect, Speech Recognition, Software Design and more. Eric Emerson has 3 emails and 1 mobile phone numbers on RocketReach.
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