Eric Ellsworth Email & Phone Number
Director, Customer Service - Call Center Operations @ Boon-Chapman
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Eric Ellsworth Location
- New Braunfels, TX, US
Eric Ellsworth Work
- Director, Customer Service - Call Center Operations @ (February 2024 - Present)
- Site Director Contact Center Operations @ (August 2022 - February 2024)
- Senior Manager Business Operations @ (November 2019 - December 2022)
- Director, Customer Service Call Center Operations @ (July 2015 - November 2019)
- Inbound Sales Manager, Enterprise Operations and Contact Center @ (July 2013 - July 2015)
- Manager @ (May 2012 - June 2013)
- Director, Admissions, Student Concierge Services @ (April 2006 - October 2009)
- Director, Business Support Services @ (October 2003 - April 2006)
- Manager e-Solutions @ (January 2000 - January 2003)
- Manager @ (January 1992 - January 1996)
- Director-Customer Service, Call Center Operations @ (January 1985 - January 1993)
Eric Ellsworth Education
- National University
PSYCHOLOGY
- New College of California
Bachelor's Degree (Humanities/Humanistic Studies)
Eric Ellsworth Skills
- Analytical Skills
- Budgets
- Business Analysis
- Business Development
- Business Planning
- Business Process Improvement
- CRM
- Call Center
- Call Center Administration
- Call Centers
- Call center start-up
- Coaching
- Communication
- Conflict Resolution
- Contact Center Operations
- Contact Centers
- Cross-functional Team Leadership
- Customer Loyalty
- Customer Retention
- Customer Satisfaction
- Customer Service
- Director level
- Financial Services
- Forecasting
- Leadership
- Management
- Marketing
- Negotiation
- Operations Management
- Outsourcing
- Partnerships
- People Development
- Performance Management
- Process Improvement
- Program Management
- Project Management
- Quality Assurance
- Recruiting
- Relationship Building
- Sales
- Service Delivery
- Six Sigma
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Team Management
- Team Motivation
- Telecommunications
- Vendor Management
- Web Services
- Event Planning
- Training
- Research
- Cross Functional Team Leadership
Eric Ellsworth Summary
- Eric Ellsworth, based in New Braunfels, TX, US, is currently a Director, Customer Service - Call Center Operations at Boon-Chapman. Eric Ellsworth brings experience from previous roles at Archimedes, Kaiser Permanente, American Advisors Group, Inc. (AAG Reverse Mortgage) and Western Dental Services. Eric Ellsworth holds a PSYCHOLOGY @ National University. With a robust skill set that includes Analytical Skills, Budgets, Business Analysis, Business Development, Business Planning and more. Eric Ellsworth has 1 emails and 4 mobile phone numbers on RocketReach.
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