Eric Edwards Email & Phone Number
Director of Operations @ Smart Grid Solutions (SGS)
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Eric Edwards Location
- Austin, TX, US
Eric Edwards Work
- 2021 -now Director of Operations @
- 2019 -2021 Operations Manager @
- 2018 -2019 Manager, Client Services @ MSB Communications (formerly Medical Service Bureau)
- 2015 -2018 Operations Supervisor @ MSB Communications (formerly Medical Service Bureau)
- 2014 -2015 Quality Assurance Specialist @ MSB Communications (formerly Medical Service Bureau)
- 2013 -2014 Training and Schedule Coordinator @ MSB Communications (formerly Medical Service Bureau)
- 2006 -2013 Dispatcher @ MSB Communications (formerly Medical Service Bureau)
- 2006 -2006 Call Center Agent @ MSB Communications (formerly Medical Service Bureau)
Eric Edwards Education
- The University of Texas at Austin – Center for Professional Education (CPE)
Certificate (Business Management)
2015-2015 - Texas State University
Bachelor’s Degree (English Language and Literature, Writing Emphasis)
Eric Edwards Skills
- Business Process Improvement
- Project Management
- Workforce Management
- Business Analysis
- Data Analysis
- Quality Assurance
- Data Entry
- Contact Centers
- Customer Satisfaction
- Strategic Planning
- Project Planning
- Operations Management
- UX Design
- User Experience (UX)
- User Interface Design
- Account Management
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Employee Training
- Training
- Customer Service
- Management
- Team Leadership
- Team Building
- Public Speaking
- Leadership
- Coaching
- Problem Solving
- Time Management
- Negotiation
- Business Process
- User Experience
Eric Edwards Summary
- Eric Edwards, based in Austin, TX, US, is currently a Director of Operations at Smart Grid Solutions (SGS). Eric Edwards brings experience from previous roles at Smart Grid Solutions (SGS) and MSB Communications (formerly Medical Service Bureau). Eric Edwards holds a 2015 - 2015 Certificate in Business Management @ The University of Texas at Austin – Center for Professional Education (CPE). With a robust skill set that includes Business Process Improvement, Project Management, Workforce Management, Business Analysis, Data Analysis and more. Eric Edwards has 3 emails and 4 mobile phone numbers on RocketReach.
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