Eric Drouillard Email
Customer Success Manager - Commercial Enterprise @ Arctic Wolf
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Eric Drouillard Location
- Waterloo, ON, CA
Eric Drouillard Work
- Customer Success Manager - Commercial Enterprise @ (October 2025 - Present)
- Strategic Account Manager @ (July 2023 - September 2025)
- National Strategic Account Manager @ CAD MicroSolutions Inc. (July 2022 - July 2023)
- Strategic Account Manager @ (May 2019 - June 2022)
- Account Executive @ (December 2018 - May 2019)
- Business Development Lead @ (January 2017 - December 2018)
- Account Director @ (February 2016 - January 2017)
- Associate Director of Member Services and Account Manager @ (August 2014 - February 2016)
- Associate Commercial Director - Small Enterprise @ (October 2013 - August 2014)
Eric Drouillard Education
- Western University
Graduate Studies
2011-2013 - Western University
Bachelor of Science (B.Sc.)
2007-2011
Eric Drouillard Skills
- Problem Solving
- Business English
- Account Penetration
- Customer Satisfaction
- Customer Liaison
- Communication Training
- Business Planning
- Bid Processes
- Technical Product Sales
- RFP
- Negotiation
- Lead Qualification
- Contract Negotiation
- Business-to-Business (B2B)
- Strategic Partnerships
- Strategic Consulting
- Sales & Marketing
- Account Management
- Sales
- Salesforce.com
- Sales Process
- Sales Presentations
- Molecular Genetics
- Human Genetics
- Bacterial Genetics
- Medical Genetics
- Quantitative Genetics
- Innovation
- CRM
- Enterprise Software
- Business Development
- Data Analysis
- Public Speaking
- Project Management
- Strategy
- Leadership
- Management
- Microsoft Office
- Strategic Planning
- Team Leadership
- Business Analysis
- Information Technology
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Social Media
- Marketing
- Customer Relationship Management
Eric Drouillard Summary
- Eric Drouillard, based in Waterloo, ON, CA, is currently a Customer Success Manager - Commercial Enterprise at Arctic Wolf. Eric Drouillard brings experience from previous roles at Maplesoft, CAD MicroSolutions Inc., In-House Solutions Inc. and Bonfire Interactive. Eric Drouillard holds a 2011 - 2013 Graduate Studies @ Western University. With a robust skill set that includes Problem Solving, Business English, Account Penetration, Customer Satisfaction, Customer Liaison and more. Eric Drouillard has 2 emails on RocketReach.
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