Vice President, Business Development and Solutions @ (July 2014 - August 2018)
Lead Systems Engineer @ (February 2012 - July 2014)
Senior Policy Advisor @ United States Army Reserves (January 1990 - February 2012)
Manager, Workforce Management @ First American Corporation (September 2006 - November 2011)
Manager, Customer Service, Payment Research @ (January 2003 - August 2006)
Senior Business Analyst, Mortgage Servicing Operations @ (January 1997 - March 2003)
Eric Dooley Education
Franklin University
Business Administration (Finance)
United States Army Reserves
Eric Dooley Skills
3rd Party Relationships
Analytical Skills
Analytics
Attention to Detail
Budgeting
Business Case Preparation
Business Development
Business Planning
Business Process Design
Business Readiness
Business Requirements
Business Reviews
Call Center
Call Centers
Change Impact Analysis
Change Readiness
Coaching
Communication
Compensation
Consensus Building
Contact Center Technology
Creative Problem Solving
Critical Thinking
Customer Communication
Customer Experience
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Data Privacy
Easily Adaptable
Enterprise Solution Design
Executive Leadership
Finance
Forecasting
IT Escalation
IT Management
IT Operations
IT Service Management
Information Technology
Key Performance Indicators
Knowledge Sharing
Leadership
Macros
Management
Management Consulting
Management Software
Market Analysis
Microsoft Office
Microsoft PowerPoint
Mitigation Strategies
Multi-site
Negotiation
Operational Analysis
Optimization Software
Organization Skills
Organizational Leadership
Performance Management
Presentation Skills
Presentations
Problem Management
Problem Solving
Process Analysis
Process Design
Process Implementation
Product Management
Professional Services
Project Coordination
Project Management
Project Oversight
Queue Management
Recruiting
Reporting Systems
Resource Allocation
Resource Planning
Root Cause
Scope Management
Service Delivery Management
Service Levels
Service Operation
Software Project Management
Staffing Analysis
Staffing Models
Staffing Plans
Staffing Services
Strategic Insights
Strategic Leadership
Strategic Management
Strategy
Team Leadership
Team Management
Team Performance
Teamwork
Telecommunications
Thought Leadership
Training
Workforce Analytics
Workforce Performance
Workforce Planning
eWFM
Documentation
Site Closure
Security
Development
Information Management
Risk Operations
Operations
Metrics
Java
Marketing
Financial Analysis
Testing
Microsoft SQL Server
ASP.NET
Aspx
Microsoft Excel
C#
HTML
Microsoft Word
Public Speaking
Social Media
Research
Visual Studio
Eric Dooley Summary
Eric Dooley, based in Dublin, OH, US, is currently a Vice President at Huntington National Bank. Eric Dooley brings experience from previous roles at JPMorgan Chase Wealth Management, JPMorgan Chase & Co., Walgreens and United States Army Reserves. Eric Dooley holds a Business Administration in Finance @ Franklin University. With a robust skill set that includes 3rd Party Relationships, Analytical Skills, Analytics, Attention to Detail, Budgeting and more. Eric Dooley has 2 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Eric Dooley?
Find contact details for 700 million professionals.