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Eric Dickson Location
Nashville, TN, US
Eric Dickson Work
Agile Enablement Services, Director @ (January 2026 - Present)
Prod Ownr and Agile Director @ (October 2021 - April 2026)
Agile Coach of Agile Coaches @ (February 2018 - October 2021)
Vice President Global Delivery and Enterprise Agile Coach @ (August 2015 - January 2018)
Director, PMO @ (December 2012 - August 2015)
Vice President Global Delivery and Enterprise Agile Coach @ (August 2015 - December 2018)
Sr. Project Manager @ (November 2010 - December 2012)
Athletic Director @ Tennessee Parks and Recreation (October 2008 - October 2010)
Sr. Delivery Manager and Portfolio Manager – IT Services, CSC @ (January 2001 - October 2008)
Accomplishments @ (May 2001 - June 2008)
IT Manager @ Nortel (January 1985 - December 2001)
IT Manager @ Nortel (January 1985 - January 2001)
Eric Dickson Education
Project Management Institute
PMP (Project Management)
2007
Trevecca Nazarene University
BS (Human Resource Management)
Aquinas College
AS (General Business)
Company Training
Business Training (Business Training)
Eric Dickson Skills
Program Management
Resource Management
Vendor Management
Team Building
Customer Relations
Portfolio Management
User Experience
Root Cause Analysis
Process Improvement
Operations Management
Scrum
Agile Methodologies
Agile Project Management
Agile Testing
PMP
Customer Service
SDLC
IT Service Management
Management
Business Analysis
Outsourcing
Business Intelligence
Strategy
Project Management
Leadership
CRM
PMO
Data Center
Team Leadership
Software Documentation
ERP
Business Development
Software Development
E-commerce
Service Delivery
Training
Analysis
Testing
Business Process Improvement
Customer Relationship Management (CRM)
Software Development Life Cycle (SDLC)
Collaborative Problem Solving
Lean Management
Kaizen
People Management
Diversity & Inclusion
Medical Diagnostics
Interwoven
Broadvision
Consulting
Project Work
SWAT
Help Desk Support
Key Management
Adobe Acrobat
Infrastructure
Insurance
Nortel
Expenses
Vendors
Process Definition
Community
Authentication
Supply Chain Management
Strategic Relationships
Translation
Change Control
Baseball
Evolution
Finance
Support Teams
Serving
Mainframe
Production Environment
Savings
Netscape Enterprise Server
Road
Sales and Marketing
Real Estate
Temporary Placement
Facilitation
Customer Support
Assessment
Support Analysts
Revenue
Loading
Telnet
Science
Stabilization
Technical Team
Vendor Partnerships
Hub
Integration
Transparent
Routers
Hiring
System Architecture
Resolve
Nashville
Routing
SharePoint
Csc
Human Resources
Financial Forecasting
Golf
Photoshop
Networking
Sun Microsystems
Customer Satisfaction
Build Relationships
Business Services
Cell
Client Liaison
Performance Appraisal
Essentials
10k
Fundraising
Defect
Branding
Agreement
Consolidation
Process Control
Windows 95
COBOL
EDI
Offshore
Employee Training
Point of Contact
Disaster Recovery
Progression
PL/SQL
Network Services
Root Cause
Talented
Intranet
Conferences
Key Experience
Documentation
Trains and Add Rails
System Monitoring
Rigorous
Incident
Call Centers
Microsoft
Result Oriented
Problem Management
Payroll
Partnerships
Hardware
Written
Print
Pro*c
Change Control Board
.NET
Information Technology
Contingency Planning
Test Planning
Sports
Csat
C
Instrumental
Business Applications
Computer Operations
On Budget
Moving
Configurations
Accountability
Applications
Nes
Technology Change
Application Monitoring
Communication
Home
Negotiation
Advertising
Customer Relationship Management
Quality Assurance
Cost Savings
Restoration
Operations
HTML
Knowledge Transfer
Marketing
Global Enterprise
Technical Support
Project Planning
Philosophy
Data Logging
Project
Omnis
Strategic Business Direction
Contractual Agreements
HR Management
FTP
Software Development Life Cycle
Unix
Data Migration
Static
Paper
WebSphere MQ
IBM iSeries
SiteScope
Presentations
Staff Retention
Pricing
Responsibility
Internal Audit
Business History
Tape Storage
Habits
Internet Explorer
E Commerce
E Business
Proactive Monitoring
Technical Application
Obtain
Sybase
Level 2
Executive Management
Portals
Portfolio
Broadband
Process Modeling
Headcount
Electronics
50k
IIS
Visio
Software
Internet Portals
Windows NT
Oracle
Business Objects
Java
Netscape
Network Communications
Test Cases
Business Process
Interviews
Disputes
Motto
Blueprint
Budgets
15k
Sewage
Trading
Meetings
MIS
Bank Accounting
Templates
Delivery
Offshore Operations
Architecture
Recruiting
Keynote
Problem Identification
Coordinated
Oracle ASM
Eric Dickson Summary
Eric Dickson, based in Nashville, TN, US, is currently a Agile Enablement Services, Director at Jack Henry. Eric Dickson brings experience from previous roles at Jack Henry, Jack Henry & Associates, FLEETCOR and Comdata. Eric Dickson holds a PMP in Project Management @ Project Management Institute. With a robust skill set that includes Program Management, Resource Management, Vendor Management, Team Building, Customer Relations and more. Eric Dickson has 3 emails and 2 mobile phone numbers on RocketReach.
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