2019 -
2025 Building Logistics and Events Coordinator @
2011 -
2019 Director Customer Operations @
2004 -
2011 System Support Manager @ Pathfinder Payment Solutions
2001 -
2004 Director Customer Service Operations @ CardPlus Payment Systems, LLC
1999 -
2001 Team Lead Manager @
1998 -
1999 Business Development Supervisor @
Eric Cooper Education
Anne Arundel Community College
Associate of Arts (Economics)
1989
-
1991
Eric Cooper Skills
Management
Strategy
Business Development
Payments
Customer Relationship Management (CRM)
Account Management
Policy Analysis
Business Process Improvement
Customer Experience
Customer Retention
Customer Satisfaction
Start-ups
Budgets
Business Strategy
Marketing
Sales Management
Sales Operations
Payment Systems
ISO Standards
Credit
WEB
Business Relationship Management
Executive Management
Customer Service Management
Customer Support
Customer Service
Leadership
Coaching
Training
Customer Service Operations
Issue Management
Customer Service Training
Customer Satisfaction Research
Coaching & Mentoring
Professional Mentoring
Merchant Services
Payment Card Processing
Billing
Selling
Debit Cards
Chargebacks
CCD
PPD
RCK
Eric Cooper Summary
Eric Cooper, based in Columbia, MD, US, is currently a Director of Facilities and Logistics at Bridgeway Community Church. Eric Cooper brings experience from previous roles at Bridgeway Community Church, Paragon Payment Solutions, Pathfinder Payment Solutions and CardPlus Payment Systems, LLC. Eric Cooper holds a 1989 - 1991 Associate of Arts in Economics @ Anne Arundel Community College. With a robust skill set that includes Management, Strategy, Business Development, Payments, Customer Relationship Management (CRM) and more. Eric Cooper has 2 emails and 1 mobile phone numbers on RocketReach.
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