Director CEC Product - Engagement Channels @ (July 2023 - January 2025)
Director CEC Engagement Channel Configuration @ (July 2023 - January 2025)
Senior Manager CEC Product - Customer Engagement Center @ (August 2022 - July 2023)
Senior Manager Customer Engagement Center Product Configuration @ (August 2022 - July 2023)
Associate Director Contact Center Technology @ (November 2019 - August 2022)
Sr. Manager VoIP and Telecom Services @ (November 2016 - November 2019)
Sr Telecom Analyst @ (August 2013 - November 2016)
Systems Admin and Installer (Point of Sales) @ (February 2009 - April 2013)
Eric Coles Education
Weber State University
Bachelor's (Information Systems Technology)
2013-2018
Eric Coles Summary
Eric Coles, based in Orlando, FL, US, is currently a Director CEC IT Product Management - CRM -WFM at Marriott International. Eric Coles brings experience from previous roles at Marriott International. Eric Coles holds a 2013 - 2018 Bachelor's in Information Systems Technology @ Weber State University. Eric Coles has 2 emails on RocketReach.
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