Eric Chuah Email
Head of Customer Service @ Maneuver Marketing
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Eric Chuah Location
- Singapore
Eric Chuah Work
- Head of Customer Service @ (February 2024 - Present)
- Senior Associate, Customer Acquisition @ (December 2022 - December 2023)
- Manager of Department (L2 Application Support) - Customer Service, Sales and Marketing @ (June 2015 - July 2022)
- Manager of Team (L2 Application Support) - Electronic Shipping Solutions @ (June 2015 - February 2017)
- Manager - Industry Solutions and Services Expert (Customer Service and Contact Centres) @ (September 2014 - May 2015)
- Head of Customer Service and Contact Centre @ (August 2011 - September 2014)
- Global Manager of Customer Services @ (November 2010 - July 2011)
- Customer Support Manager, SEA and Taiwan @ (April 2008 - November 2010)
- Business Unit Manager @ (November 2005 - March 2008)
- Netgear Support Engineer @ (November 2005 - June 2006)
Eric Chuah Education
- Napier University
Bachelor of Science (B.Sc.) (Computerized Networking)
2003-2004 - Sunway University College
Advanced Diploma (Computer Science)
2001-2002
Eric Chuah Skills
- Management
- Telecommunications
- Service Delivery
- CRM
- Business Process Improvement
- Customer Satisfaction
- Business Process
- Business Process Design
- Requirements Analysis
- Managed Services
- Contact Center Strategy
- Contact Center Optimization
- Strategic Partnerships
- Team Management
- Service Desk Management
- Customer Relationship Management (CRM)
- Contact Center Management
- Contact Center Operations
- Product Management
- ITIL
- Customer Support
- Customer Retention
- Online Support
- Logitech
- Leadership
- Process Improvement
- Business Analysis
- Performance Management
- Contact Centers
- Customer Service
- Customer Relationship Management Crm
- Banking
- Mechanical Design
- Netgear
- World Class Customer Service
- Customer Relationship Management
Eric Chuah Summary
- Eric Chuah, based in Singapore, is currently a Head of Customer Service at Maneuver Marketing. Eric Chuah brings experience from previous roles at CoreLogic Australia, DHL IT Services and Accenture. Eric Chuah holds a 2003 - 2004 Bachelor of Science (B.Sc.) in Computerized Networking @ Napier University. With a robust skill set that includes Management, Telecommunications, Service Delivery, CRM, Business Process Improvement and more. Eric Chuah has 3 emails on RocketReach.
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