Eric Charpentier Email & Phone Number
Lead Solutions Architect - Automated Network Service Assurance Division @ EXFO
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Eric Charpentier Location
- Buffalo, NY, US
Eric Charpentier Work
- Lead Solutions Architect - Automated Network Service Assurance Division @ (July 2023 - Present)
- Lead Architect, Cloud Native IP Monitoring @ (September 2021 - July 2023)
- Advisor @ (August 2021 - Present)
- Public Speaker @ (January 2019 - Present)
- Freelance Writer @ Self-Employed (February 2020 - Present)
- Enterprise Architect and OSS Specialist @ (November 2018 - August 2021)
- Consultant Trainer @ (November 2018 - December 2020)
- Enterprise and Operational Efficiency Architect @ (January 2018 - October 2018)
- Manager Transport Network Operations Center and Specialist Network Architecture @ (November 2016 - January 2018)
- "Crisis Manager" - National Network Operations Center @ (September 2012 - November 2016)
- Wholesale Operations Manager @ (April 2009 - September 2012)
- Senior manager After Hours operations @ (September 2007 - April 2009)
- After hours help desk manager @ (February 2005 - September 2007)
- Business Analyst @ (January 2002 - February 2005)
- Various non-management position @ (April 1998 - December 2001)
- Course Instructor @ Institut Teccart / Teccart 2000 (May 1999 - December 2000)
Eric Charpentier Education
- Massachusetts Institute of Technology
Certificate in BigData & Social Analytics (Social Analytics)
2017-2017 - Institut Teccart
Technique de systèmes ordinés (Réseautique)
Eric Charpentier Skills
- Technology Evangelism
- Public Speaking
- Advisory Boards
- Agile Methodologies
- Strategic Thinking
- Team Leadership
- Telecommunications
- IP
- VoIP
- Managed Services
- Telephony
- Call Centers
- Vendor Management
- MPLS
- Contact Centers
- Voice over IP (VoIP)
- Computer Network Operations
- Project Management
- Project Planning
- Scrum
- Quality of Service (QoS)
- Integration
- Cloud Computing
- Change Management
- Network Architecture
- Business Analysis
- Information Technology
- Business Process Improvement
- ITIL
- Business Strategy
- Business Intelligence
- Business Planning
- Business-to-Business (B2B)
- Technical Support
- Project Management Office (PMO)
- Enterprise Architecture
- Business Process
- Business Requirements
- Enterprise Software
- Management
- Team Management
- Leadership
- Customer Service
- Big Data Analytics
- Coaching & Mentoring
- DevOps
- Archimate
Eric Charpentier Summary
- Eric Charpentier, based in Buffalo, NY, US, is currently a Lead Solutions Architect - Automated Network Service Assurance Division at EXFO. Eric Charpentier brings experience from previous roles at EXFO, Guidepoint, Self and Self-Employed. Eric Charpentier holds a 2017 - 2017 Certificate in BigData & Social Analytics in Social Analytics @ Massachusetts Institute of Technology. With a robust skill set that includes Technology Evangelism, Public Speaking, Advisory Boards, Agile Methodologies, Strategic Thinking and more. Eric Charpentier has 2 emails and 5 mobile phone numbers on RocketReach.
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