Eric Charpentier Email & Phone Number
Lead Solutions Architect - Automated Network Service Assurance Division @ EXFO
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Eric Charpentier Location
- Buffalo, NY, US
Eric Charpentier Work
- 2023 -now Lead Solutions Architect - Automated Network Service Assurance Division @
- 2021 -now Advisor @
- 2019 -now Public Speaker @
- 2020 -now Freelance Writer @ Self-Employed
- 2021 -2023 Lead Architect, Cloud Native IP Monitoring @
- 2018 -2021 Enterprise Architect and OSS Specialist @
- 2018 -2020 Consultant Trainer @
- 2018 -2018 Enterprise and Operational Efficiency Architect @
- 2016 -2018 Manager Transport Network Operations Center and Specialist Network Architecture @
- 2012 -2016 "Crisis Manager" - National Network Operations Center @
- 2009 -2012 Wholesale Operations Manager @
- 2007 -2009 Senior manager After Hours operations @
- 2005 -2007 After hours help desk manager @
- 2002 -2005 Business Analyst @
- 1998 -2001 Various non-management position @
- 1999 -2000 Course Instructor @ Institut Teccart / Teccart 2000
Eric Charpentier Education
- Massachusetts Institute of Technology 2017-2017
- Institut Teccart
Eric Charpentier Skills
- Technology Evangelism
- Public Speaking
- Advisory Boards
- Agile Methodologies
- Strategic Thinking
- Team Leadership
- Telecommunications
- IP
- VoIP
- Managed Services
- Telephony
- Call Centers
- Vendor Management
- MPLS
- Contact Centers
- Voice over IP (VoIP)
- Computer Network Operations
- Project Management
- Project Planning
- Scrum
- Quality of Service (QoS)
- Integration
- Cloud Computing
- Change Management
- Network Architecture
- Business Analysis
- Information Technology
- Business Process Improvement
- ITIL
- Business Strategy
- Business Intelligence
- Business Planning
- Business-to-Business (B2B)
- Technical Support
- Project Management Office (PMO)
- Enterprise Architecture
- Business Process
- Business Requirements
- Enterprise Software
- Management
- Team Management
- Leadership
- Customer Service
- Big Data Analytics
- Coaching & Mentoring
- DevOps
- Archimate
Eric Charpentier Summary
- Eric Charpentier, based in Buffalo, NY, US, is currently a Lead Solutions Architect - Automated Network Service Assurance Division at EXFO. Eric Charpentier brings experience from previous roles at Guidepoint, Self, Self-Employed and EXFO. Eric Charpentier holds a 2017 - 2017 Massachusetts Institute of Technology. With a robust skill set that includes Technology Evangelism, Public Speaking, Advisory Boards, Agile Methodologies, Strategic Thinking and more. Eric Charpentier has 2 emails and 5 mobile phone numbers on RocketReach.
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