Eric Carlsen Email & Phone Number
Vice President Digital Customer Care @ FanDuel
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Eric Carlsen Location
- Atlanta, GA, US
Eric Carlsen Work
- 2021 -now Vice President Digital Customer Care @
- 2018 -2021 Director of Customer Experience @
- 2016 -2018 General Manager, Digital Customer Engagement Strategy @
- 2014 -2016 General Manager, Global Loyalty Program Management @
- 2012 -2014 Manager, SkyMiles Strategy and Program Design @
- 2011 -2012 Manager, Partnership Marketing @
- 2010 -2011 Project Leader @
- 2009 -2010 Project Manager @
- 2007 -2009 Senior Strategy Analyst @
- 2006 -2006 Brand and Loyalty Marketing Intern @
- 2001 -2005 Business Analyst/Project Manager @ Hewitt Associates
- 1999 -2000 Sales And Marketing Intern @ Perceptual Robotics
Eric Carlsen Education
- Emory University
Master of Business Administration (Marketing)
2005-2007 - Northwestern University
Bachelor of Arts (Economics)
1998-2001 - New Trier Township High School Winnetka 1993-1997
Eric Carlsen Skills
- Artificial Intelligence (AI)
- Customer Self Service
- Strategy
- Analysis
- Program Management
- Leadership
- Project Management
- Competitive Analysis
- Marketing Strategy
- Marketing
- Loyalty Marketing
- Strategic Planning
- Forecasting
- Analytics
- Loyalty Programs
- CRM
- Data Analysis
- Segmentation
- E-commerce
- Cross-functional Team Leadership
- Process Improvement
- Airlines
- Team Leadership
- Team Building
- Capital Budgeting
- Management
- SAS
- Technology Management
- Business Strategy
- Aviation
- Customer Service
- Business Process Improvement
- Social Media
- Social Media Measurement
- Social Media Integration
- Change Management
- Social Media Marketing
- Market Research
- Digital Marketing
- Customer Loyalty Management
- KPI Implementation
- Business Transformation
- P&L Management
- Contract Negotiation
- Strategic Partnerships
- Customer Loyalty
- Customer Experience
- Negotiation
- Coaching
- Service Delivery
- E Commerce
- Authenticiteit
- Cross Functional Team
- Vrijeretijdscollectie
- Draagbaarheid
- Cross Functional Team Leadership
- Eigentijdsheid
- Kool Collectie
- Kleermakerskunst
- Exclusiviteit
- Creativiteit
Eric Carlsen Summary
- Eric Carlsen, based in Atlanta, GA, US, is currently a Vice President Digital Customer Care at FanDuel. Eric Carlsen brings experience from previous roles at Spanx and Delta Air Lines. Eric Carlsen holds a 2005 - 2007 Master of Business Administration in Marketing @ Emory University. With a robust skill set that includes Artificial Intelligence (AI), Customer Self Service, Strategy, Analysis, Program Management and more. Eric Carlsen has 1 emails and 2 mobile phone numbers on RocketReach.
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