Eric Carlsen Email & Phone Number
Vice President Digital Customer Care @ FanDuel
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Eric Carlsen Location
- Atlanta, GA, US
Eric Carlsen Work
- Vice President Digital Customer Care @ (November 2021 - Present)
- Director of Customer Experience @ (September 2018 - November 2021)
- General Manager, Digital Customer Engagement Strategy @ (April 2016 - August 2018)
- General Manager, Global Loyalty Program Management @ (January 2014 - April 2016)
- Manager, SkyMiles Strategy and Program Design @ (July 2012 - January 2014)
- Manager, Partnership Marketing @ (June 2011 - August 2012)
- Project Leader @ (August 2010 - July 2011)
- Project Manager @ (May 2009 - October 2010)
- Senior Strategy Analyst @ (April 2007 - April 2009)
- Brand and Loyalty Marketing Intern @ (April 2006 - July 2006)
- Business Analyst/Project Manager @ Hewitt Associates (June 2001 - August 2005)
- Sales And Marketing Intern @ Perceptual Robotics (January 1999 - January 2000)
Eric Carlsen Education
- Emory University
Master of Business Administration (Marketing)
2005-2007 - Northwestern University
Bachelor of Arts (Economics)
1998-2001 - New Trier Township High School Winnetka 1993-1997
Eric Carlsen Skills
- Artificial Intelligence (AI)
- Customer Self Service
- Strategy
- Analysis
- Program Management
- Leadership
- Project Management
- Competitive Analysis
- Marketing Strategy
- Marketing
- Loyalty Marketing
- Strategic Planning
- Forecasting
- Analytics
- Loyalty Programs
- CRM
- Data Analysis
- Segmentation
- E-commerce
- Cross-functional Team Leadership
- Process Improvement
- Airlines
- Team Leadership
- Team Building
- Capital Budgeting
- Management
- SAS
- Technology Management
- Business Strategy
- Aviation
- Customer Service
- Business Process Improvement
- Social Media
- Social Media Measurement
- Social Media Integration
- Change Management
- Social Media Marketing
- Market Research
- Digital Marketing
- Customer Loyalty Management
- KPI Implementation
- Business Transformation
- P&L Management
- Contract Negotiation
- Strategic Partnerships
- Customer Loyalty
- Customer Experience
- Negotiation
- Coaching
- Service Delivery
- E Commerce
- Authenticiteit
- Cross Functional Team
- Vrijeretijdscollectie
- Draagbaarheid
- Cross Functional Team Leadership
- Eigentijdsheid
- Kool Collectie
- Kleermakerskunst
- Exclusiviteit
- Creativiteit
Eric Carlsen Summary
- Eric Carlsen, based in Atlanta, GA, US, is currently a Vice President Digital Customer Care at FanDuel. Eric Carlsen brings experience from previous roles at Spanx and Delta Air Lines. Eric Carlsen holds a 2005 - 2007 Master of Business Administration in Marketing @ Emory University. With a robust skill set that includes Artificial Intelligence (AI), Customer Self Service, Strategy, Analysis, Program Management and more. Eric Carlsen has 1 emails and 2 mobile phone numbers on RocketReach.
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