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Eric Burgess Location
Montreal, QC, CA
Eric Burgess Work
Consulting Director @ (May 2012 - Present)
Director Client Engagement @ (October 2002 - Present)
Director Incident, Problem and Change Management @ (October 2010 - May 2012)
Manager Service Delivery @ (January 2006 - October 2010)
Service Delivery Management @ (January 2005 - January 2006)
Systems Integrator @ (October 2004 - December 2004)
Air Liquide Transition @ (November 2002 - October 2004)
IT Manager @ (October 1994 - November 2002)
Manager Canadian Operations @ (January 1994 - January 2002)
Eric Burgess Education
McGill University
Bachelors (Psychology)
1988-1991
Eric Burgess Skills
Change Management
ERP
IT Management
IT Operations
IT Service Management
IT Strategy
ITIL
Incident Management
Leadership
Outsourcing
PMP
Service Delivery
Service Delivery Management
Service Management
Telecommunications
Institutional
CGI
Microsoft Office
Customer Service
Services
Troubleshooting
Process Improvement
Eric Burgess Summary
Eric Burgess, based in Montreal, QC, CA, is currently a Consulting Director at CGI. Eric Burgess brings experience from previous roles at CGI. Eric Burgess holds a 1988 - 1991 Bachelors in Psychology @ McGill University. With a robust skill set that includes Change Management, ERP, IT Management, IT Operations, IT Service Management and more. Eric Burgess has 3 emails and 2 mobile phone numbers on RocketReach.
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