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Eric Broom Location
Stanton, KY, US
Eric Broom Work
Operations Manager @ (July 2026 - Present)
Quality Assurance Specialist @ (November 2022 - July 2026)
Customer Service Representative @ (April 2022 - October 2022)
Customer Desk Manager @ (December 2020 - December 2021)
Service Manager @ (April 2019 - December 2020)
Service Supervisor @ (February 2017 - February 2019)
EMS Project Coordinator- Service @ (April 2016 - February 2017)
Sales Team Lead @ Strategic Products and Service (April 2015 - December 2015)
Operations Supervisor @ (May 2005 - March 2015)
Client Advocate Manager III @ Avaya Inc (February 1999 - October 2004)
Call Center Supervisor @ Olsten\ Adecco Staffing (September 1995 - November 1998)
Warehouse Zone Supervisor @ (October 1993 - September 1995)
Eric Broom Education
Florida Techincal College
(Computer Programming)
1995-1996
Armwood Senior High School
High School Diploma
Eric Broom Skills
Customer Retention
Customer Satisfaction
Presentation Preparation
Coaching Staff
Change Management
Management
Customer Service Management
Customer Service
Onboarding
Background Checks
Call Center
Applicant Tracking Systems
Employee Relations
Salesforce.com
Account Management
Team Building
Process Improvement
Operations Management
Vendor Management
Talent Acquisition
Workforce Management
Screening
Performance Management
Human Resources
Leadership
Forecasting
Coaching
Call Centers
Training
Strategy
CRM
Sales Operations
HRIS
Employee Training
Team Management
Cold Calling
Talent Management
Interviews
Quality Assurance
Employee Engagement
Hiring
Supervisory Skills
Customer Experience
Personnel Management
Career Development
Project Management
Microsoft Excel
Microsoft Office
Negotiation
BPO
Contract Management
Sales
Sourcing
Strategic Planning
Sales Management
Enterprise Software
Budgets
Applicant Tracking
Recruiting
Eric Broom Summary
Eric Broom, based in Stanton, KY, US, is currently a Operations Manager at CRC. Eric Broom brings experience from previous roles at Accurate Background, Signature Flight Support, Aramark Refreshment Services and Evo Door & Window. Eric Broom holds a 1995 - 1996 Florida Techincal College. With a robust skill set that includes Customer Retention, Customer Satisfaction, Presentation Preparation, Coaching Staff, Change Management and more. Eric Broom has 5 emails and 3 mobile phone numbers on RocketReach.
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