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Eric Bonnette Location
Chapel Hill, NC, US
Eric Bonnette Work
2025 -now Vice President of Global Customer Experience and Success @
2024 -2025 Vice President of Customer Success @
2021 -2024 Senior Director Customer Success @
2020 -2021 Head of Technical Support and Customer Success Americas @
2019 -2020 Director Global Technical Support, Customer Success, and Operations @
2018 -2019 Director Global Operations - Technical Support, Customer Success, Escalations Management @
2015 -2018 Director of Technical Support and Customer Success @
2014 -2015 Sr. Global Technical Support and Operations Manager @
2009 -2014 Sr. Global Technical Support Manager @
2005 -2009 Loyalty Support Analyst Team Lead @
Eric Bonnette Education
University of Phoenix
BS/BA (Business Administration)
2008-2011
ITT Technical University
A.A.S (Awards: Highest Honors Student.
Member of National Technical Honor Society)
2002-2004
Eric Bonnette Skills
Program Management
Cross-functional Team Leadership
Cloud Computing
Strategy
Management
Process Improvement
CRM
Customer Experience
Creative Problem Solving
Business Planning
Customer Service
Project Management
Business Intelligence
Training
Disaster Recovery
Analytics
NAS
Leadership
Staffing Models
Storage
Business Development
Virtualization
Enterprise Software
Six Sigma
SaaS
Global Collaboration
Data Analysis
Complex problem solving
Operational Analysis
Critical Thinking
Cross-functional Collaborations
Service Delivery
Business Process Improvement
Cross Functional Team Leadership
Cross Functional Collaborations
Business Analysis
Integration
Customer Relationship Management Crm
Customer Success
Software as a Service Saas
Change Management
Network Attached Storage Nas
Software as a Service
Customer Relationship Management
Network Attached Storage
Kcs
Eric Bonnette Summary
Eric Bonnette, based in Chapel Hill, NC, US, is currently a Vice President of Global Customer Experience and Success at Tines. Eric Bonnette brings experience from previous roles at Ping Identity, Qualys and Storable. Eric Bonnette holds a 2008 - 2011 BS/BA in Business Administration @ University of Phoenix. With a robust skill set that includes Program Management, Cross-functional Team Leadership, Cloud Computing, Strategy, Management and more. Eric Bonnette has 3 emails on RocketReach.
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