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Eric Berner Location
Dover, NH, US
Eric Berner Work
Manager, Application Support @ (May 2025 - Present)
Senior Support Engineer @ (October 2024 - May 2025)
Implementation and Support Engineer @ (January 2023 - October 2024)
Developer Success Engineer @ (March 2022 - November 2022)
Application Support Engineer @ (October 2020 - March 2022)
Senior Software Support Engineer @ (September 2019 - October 2020)
Software Support Engineer @ (July 2017 - October 2020)
Database Development Intern @ (January 2017 - April 2017)
Sales Specialist @ (August 2015 - October 2016)
Product Development Intern @ (June 2014 - September 2014)
Engineering Intern @ Cane Engineering (June 2013 - September 2013)
Engineering Intern @ Cane Engineering (June 2012 - September 2012)
Eric Berner Education
University of Washington
Information Science (Informatics)
2012-2017
University of Washington Information School
Bachelors of Science in Informatics (Informatics)
2015-2017
Eric Berner Skills
Basic HTML
Business Rules
CSS
Client Relations
Communication
Customer Service
Database Design
Database Development
Databases
Defect Identification
Event Planning
Git
Grafana
Graylog
Hubspot Administration
Hubspot Service Hub
Java
JavaScript
Jira
Jira Administration
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft SQL Server
Microsoft Word
New Relic
On-call Support
Oracle SQL Developer
PostgreSQL
PowerPoint
Powershell
Product demos
Public Speaking
REST APIs
Research
Root Cause Analysis
SDKs
SQL
Salesforce
Salesforce
Single Sign-On (SSO)
Social Media
Software Implementation
Software Troubleshooting
Stored Procedures
Team Leadership
Teamwork
Technical Communication
Technical Documentation
Technical Support
Time Management
User Experience
Wireframing
XML
Zendesk
Zendesk Support
Eric Berner Summary
Eric Berner, based in Dover, NH, US, is currently a Manager, Application Support at Videa. Eric Berner brings experience from previous roles at Videa, WorkOS and HealthEdge. Eric Berner holds a 2012 - 2017 Information Science (Informatics) @ University of Washington. With a robust skill set that includes Basic HTML, Business Rules, CSS, Client Relations, Communication and more. Eric Berner has 1 emails and 4 mobile phone numbers on RocketReach.
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