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Eric Baker Location
Normal, IL, US
Eric Baker Work
Help Desk Technician @ (November 2022 - Present)
Information Technology Support Analyst @ (July 2022 - October 2022)
Technical Support Technician @ (March 2020 - July 2022)
Helpdesk Analyst @ (July 2015 - March 2020)
Consultation Agent @ (June 2013 - July 2015)
Sales Associate @ (June 2011 - June 2013)
Eric Baker Education
Heartland Community College
Computer and Information Sciences and Support Services
2013-2014
Eric Baker Skills
Active Directory
Call Centers
Cherwell Service Management (CSM)
Citrix
Computer Hardware
Computer Repair
Customer Experience
Customer Satisfaction
Customer Service
Customer Support
Data Entry
Desktop Imaging
Great communication skills. Well rounded in the technology field.
Help Desk Support
Leading Meetings
Microsoft Office
Remote Desktop
Sales
Skilled Multi-tasker
Team Leadership
Time Management
Troubleshooting
Windows 7
Great communication skills. Well rounded in the technology field.
Great Communication Skills. Well Rounded in the Technology Field
New Business Development
Analysis
Great Communication
Microsoft Excel
Account Management
Leadership
Eric Baker Summary
Eric Baker, based in Normal, IL, US, is currently a Help Desk Technician at Mavidea Technology Group, LLC.. Eric Baker brings experience from previous roles at CIT Trucks, Heartland Bank and Trust Company, Afni, Inc. and Geek Squad. Eric Baker holds a 2013 - 2014 Computer and Information Sciences and Support Services @ Heartland Community College. With a robust skill set that includes Active Directory, Call Centers, Cherwell Service Management (CSM), Citrix, Computer Hardware and more. Eric Baker has 3 emails and 2 mobile phone numbers on RocketReach.
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