Network Operations Center Team Lead @ Continuum (June 2018 - Present)
Network Operations Center @ Continuum (December 2015 - June 2018)
Customer Service Team Lead @ Continuum (December 2011 - December 2015)
Customer Service Rep @ (April 2010 - December 2011)
Customer Service Rep @ (July 2008 - March 2010)
Tier 2 Technical Support @ Adelphia Cable (August 2003 - August 2006)
Eric Alter Education
University of Pittsburgh
(Computer Science)
2006-2008
Eric Alter Skills
Customer Retention
Customer Experience
Troubleshooting
Customer Satisfaction
Telecommunications
IP
Call Centers
Customer Service
Telephony
VoIP
Technical Support
Sales
Eric Alter Summary
Eric Alter, based in Mooresville, NC, US, is currently a Supervisor - Customer Repair at TDS®. Eric Alter brings experience from previous roles at Continuum and Windstream Communications. Eric Alter holds a 2006 - 2008 University of Pittsburgh. With a robust skill set that includes Customer Retention, Customer Experience, Troubleshooting, Customer Satisfaction, Telecommunications and more. Eric Alter has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Eric Alter?
Find contact details for 700 million professionals.