2018 -
now Network Operations Center Team Lead @ Continuum
2015 -
2018 Network Operations Center @ Continuum
2011 -
2015 Customer Service Team Lead @ Continuum
2010 -
2011 Customer Service Rep @
2008 -
2010 Customer Service Rep @
2003 -
2006 Tier 2 Technical Support @ Adelphia Cable
Eric Alter Education
University of Pittsburgh
(Computer Science)
2006
-
2008
Eric Alter Skills
Customer Retention
Customer Experience
Troubleshooting
Customer Satisfaction
Telecommunications
IP
Call Centers
Customer Service
Telephony
VoIP
Technical Support
Sales
Eric Alter Summary
Eric Alter, based in Mooresville, NC, US, is currently a Supervisor - Customer Repair at TDS®. Eric Alter brings experience from previous roles at Continuum and Windstream Communications. Eric Alter holds a 2006 - 2008 University of Pittsburgh. With a robust skill set that includes Customer Retention, Customer Experience, Troubleshooting, Customer Satisfaction, Telecommunications and more. Eric Alter has 2 emails and 1 mobile phone numbers on RocketReach.
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