Eric Akrofi Email
IT Service Delivery Manager @ Vodafone
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Eric Akrofi Location
- Ghana
Eric Akrofi Work
- IT Service Delivery Manager @ (August 2014 - Present)
- Projects Governance Manager @ (October 2009 - September 2011)
- IT Project and Demand Manager @ (February 2008 - May 2009)
- IT and Applications Developing Manager @ (November 2006 - July 2008)
- IT and Manager @ (October 2005 - October 2006)
- IT and Assistant Manager @ (August 2003 - September 2004)
- IT and Principal Officer @ (March 1998 - May 2002)
Eric Akrofi Education
- Maastricht School of Management
Executive Certificate (E-Government)
2009-2009 - Ghana Institute of Management and Public Administration
Master of Business Administration (MBA) (Project Management)
2007-2009 - University of Ghana
Bachelor of Arts (B.A.)
2001-2004 - IMIS, London
HND (Management Of Information Systems)
1996-1997 - St Paul's Secondary School
A' Level
1990-1992 - Adonten Secondary School
O' Level
1984-1989
Eric Akrofi Skills
- - Programme Management
- Products and Process Management
- Business Analysis
- Project Management
- Key Account Management
- Expert in customer ownership
- Experience in complaint Management
- Customer Training in new and old IT Applications
- Hands on experience in Negotiation skills
- Liaison between External and Internal Customers
- Technical Skills in Software and Hardware
- Management
- Service Management
- ITIL
- IT Service Management
- Team Management
- Team Leadership
- Change Management
- Business Process
- Service Delivery
- Telecommunications
- Vendor Management
- Business Strategy
- Customer Training in New and Old It Applications
- Customer Training in New and Old
- It Applications
- Programme Management
Eric Akrofi Summary
- Eric Akrofi, based in Ghana, is currently a IT Service Delivery Manager at Vodafone. Eric Akrofi brings experience from previous roles at Vodafone Ghana and Ghana Telecom. Eric Akrofi holds a 2009 - 2009 Executive Certificate in E-Government @ Maastricht School of Management. With a robust skill set that includes - Programme Management, Products and Process Management, Business Analysis, Project Management, Key Account Management and more. Eric Akrofi has 5 emails on RocketReach.
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