ThirdBase provides services and software to assist organisations manage and improve their business processes and continuously improve performance. ThirdBase’s services and software are underpinned by a simple and practical three step approach to ensure results are delivered quickly so that staff can easily understand and embrace the concepts of continuous improvement:
1. Organise Processes
Clearly documented processes that are easy to access and understand with staff competent in performing them.
2. Sustain Performance
Stable, reliable processes where staff work consistently and performance levels are sustained.
3. Continuously Improve
Staff knowledge leveraged to address issues and improvement opportunities. Change is reliably implemented and managed to continuously improve performance.
ThirdBase Consultants are experienced, practical and dependable process improvement specialists who have a track record in working effectively with client staff to ensure the required results are achieved.
ThirdBase operates across industries and have experience across a range of industries and lines of business including: Banking and Finance, Insurance, Utilities, Human Relations, Manufacturing, Supply Chain, Information Technology, Consumer Products, Media, Transportation and Storage, Labour Associations, Leasing and Not-For-Profit.
A key feature of ThirdBase's offering is the ThirdBaseCI software for managing and improving business processes.
ThirdBase provides experienced professional staff who take a practical approach to getting the results you need. With ThirdBase “you know who you’re getting".
XeP3 provides people in teams in organisations with the tools and support to rapidly document collaboratively their existing end to end business processes. What is new and different is that the staff are able to use it to quickly reveal and address the latent (think 20%+) productivity, customer service (expect step improvements) and employee satisfaction goals. XeP3 will maintain up-to-date process specifications and support scenario modelling within organisations and between multiple organisations. XeP3 identifies the interfacing activities and the interfacing activity noise quickly even in large organisations. The staff use XeP3 to do it themselves, establishing a high degree of ownership from the outset - a key change success factor. The tool accumulates viral noise by cause to allow management to set priorities and justify change initiatives. Managers are thus able to rapidly improve productivity, customer service levels and staff satisfaction as well as lift performance.
Business, commercial and legal consulting professionals – Focused on Outcomes, Driven by Experience, Partnering for Impactful Outcomes
Prentice Consulting is a Brisbane-based, multi-disciplinary professional services firm with expertise spanning business transformation, strategy, commercial advisory, transaction management and legal services. We provide pragmatic, outcome-focused consulting to help clients design and implement lasting change.
With over 30 years of experience, we partner with clients across the public and private sectors to deliver strategic, tailored solutions. Our delivery model is collaborative—we work alongside our clients as outcome owners, ensuring alignment, accountability, and impact.
We do not offer a one-size-fits-all approach. If a need falls outside our expertise, we will communicate this early and draw on our trusted network of specialists to ensure the right people are engaged—minimising overheads while maximising value.
We work with clients across various industries including health, aged care, defence, mining and resources, energy, infrastructure, aviation & airports, and ports & rail.
Prentice Consulting is a registered business name of SEM Holdings Pty Ltd and operates as an Incorporated Legal Practice with the Queensland Law Society.