For growing B2B SaaS software companies who have between 100 and 500 employees, Equinox is the leading provider of 24/7 live chat teams for technical support that drastically increases quality while spending less. We serve as an extension of the in-house teams and deliver the same or better quality at a reduced cost. Unlike outsourced body shops, we have high-quality, dedicated and software - agnostic technical teams that only work with B2B SaaS companies. Our results have enabled a company to save $1M a year, while improving support quality and lead generation. - We cover the hours you don't. - We take responsibility for the support you want us to. - We scale our resources within 24 hours to match your requirements. - We take ownership of your customers for the resolution of their queries. - 90+ CSAT | Live Dashboards | 7+ Metrics Tracked at 4 Levels each | Regular Training Sessions
View Top Employees from Equinox AgentsWebsite | http://equinoxagents.com |
Employees | 31 (26 on RocketReach) |
Founded | 2013 |
Address | 3100 W Ray Rd, Chandler, Arizona 85226, US |
Technologies |
JavaScript,
HTML,
PHP
+11 more
(view full list)
|
Industry | Software Development |
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26 people are employed at Equinox Agents.
Equinox Agents is based in Chandler, Arizona.