Ephraim Ng Email
Sales and Marketing Consultant @ Recess
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Ephraim Ng Location
- New York, NY, US
Ephraim Ng Work
- Sales and Marketing Consultant @ (October 2025 - Present)
- Associate Operations Manager @ (September 2023 - October 2025)
- Project Manager @ (March 2022 - September 2023)
- Assistant Manager @ (September 2021 - March 2022)
- Team Leader @ (May 2019 - September 2021)
- Team Leader @ (June 2018 - April 2019)
- Team Leader @ (April 2016 - June 2018)
Ephraim Ng Education
- University of the East
Undergraduate (Computer Engineering)
2012-2014
Ephraim Ng Skills
- CSAT
- Call Center Administration
- Call Monitoring
- Call Quality
- Customer Escalation Management
- Customer Service Operations
- Escalation Resolution
- Leadership
- Lean Six Sigma
Ephraim Ng Summary
- Ephraim Ng, based in New York, NY, US, is currently a Sales and Marketing Consultant at Recess. Ephraim Ng brings experience from previous roles at Transparent BPO, DemandScience, WNS and Afni Philippines Inc.. Ephraim Ng holds a 2012 - 2014 Undergraduate in Computer Engineering @ University of the East. With a robust skill set that includes CSAT, Call Center Administration, Call Monitoring, Call Quality, Customer Escalation Management and more.
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