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Eoin Hegarty Location
Ireland
Eoin Hegarty Work
Head of Product Management @ (October 2024 - Present)
Senior Product Manager, Service Excellence @ (January 2022 - October 2024)
Product Manager @ (November 2021 - April 2022)
Technology Product Senior Manager @ (January 2019 - November 2021)
Systems Support Manager, Mobile and Fixed Services @ (April 2015 - December 2018)
Number Porting and Provisioning Exceptions Manager @ (May 2014 - April 2015)
Provisioning Exceptions Team Leader @ (October 2012 - May 2014)
Exceptions and Special Projects Coordinator @ (October 2008 - October 2012)
Technical Support Dept and Customer Services @ (September 2006 - October 2008)
Logistics Fulfilment @ (February 2005 - September 2005)
Eoin Hegarty Education
University of Limerick
Bachelor of Science (B.Sc.) (Technology Management)
2002-2006
University of Limerick
Bachelor of Technology
Virgin Media
Management Essentials Level 4 & 5
Eoin Hegarty Skills
Clarify at Super User Level (Citrix systems)
Experience in BSS Platform Systems
CRM
PL/SQL
Broadband
DTV
MVNO
MNP
Local Number Portability
Team Leadership
Network Provisioning
Problem Solving
Project Management
Project Planning
Interpersonal Communication
Interpersonal Skills
Team Management
Root Cause Analysis
AutoCAD, and other 3D/2D modelling software
Team Motivation
Business Analysis
Telecommunications
IT Service Management
Quality Management
Business Process Improvement
Customer Experience
Customer Support
Process Improvement
Visio
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Project
Citrix
VoIP
USMS
ITSM
Amdocs
Project Delivery
Lean Manufacturing
Experience With Oss Platforms
Service Assurance
Operational Readiness
Mobile Platforms
Operational Improvement
Technology Process Improvement
Service Fulfillment
Provisioning
Logistics Management
Change Management
Customer Service
Platform Management
Strategic Planning
Program Management
Lean Thinking
Social Media
Business Support System Bss
Supply Chain Management
Telecom BSS
AutoCAD
Clarify at Super User Level Citrix Systems
Goverance
Service Improvement
Other 3d/2d Modelling Software
Service Delivery
Clarify at Super User Level
Business Support System
Eoin Hegarty Summary
Eoin Hegarty, based in Ireland, is currently a Head of Product Management at Virgin Media Ireland. Eoin Hegarty brings experience from previous roles at Virgin Media Ireland. Eoin Hegarty holds a 2002 - 2006 Bachelor of Science (B.Sc.) in Technology Management @ University of Limerick. With a robust skill set that includes Clarify at Super User Level (Citrix systems), Experience in BSS Platform Systems, CRM, PL/SQL, Broadband and more. Eoin Hegarty has 1 emails on RocketReach.
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