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Eoin Hegarty Location
Ireland
Eoin Hegarty Work
2024 -now Head of Product Management @
2022 -2024 Senior Product Manager, Service Excellence @
2021 -2022 Product Manager @
2019 -2021 Technology Product Senior Manager @
2015 -2018 Systems Support Manager, Mobile and Fixed Services @
2014 -2015 Number Porting and Provisioning Exceptions Manager @
2012 -2014 Provisioning Exceptions Team Leader @
2008 -2012 Exceptions and Special Projects Coordinator @
2006 -2008 Technical Support Dept and Customer Services @
2005 -2005 Logistics Fulfilment @
Eoin Hegarty Education
University of Limerick
Bachelor of Science (B.Sc.) (Technology Management)
2002-2006
University of Limerick
Bachelor of Technology
Virgin Media
Management Essentials Level 4 & 5
Eoin Hegarty Skills
Clarify at Super User Level (Citrix systems)
Experience in BSS Platform Systems
CRM
PL/SQL
Broadband
DTV
MVNO
MNP
Local Number Portability
Team Leadership
Network Provisioning
Problem Solving
Project Management
Project Planning
Interpersonal Communication
Interpersonal Skills
Team Management
Root Cause Analysis
AutoCAD, and other 3D/2D modelling software
Team Motivation
Business Analysis
Telecommunications
IT Service Management
Quality Management
Business Process Improvement
Customer Experience
Customer Support
Process Improvement
Visio
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Project
Citrix
VoIP
USMS
ITSM
Amdocs
Project Delivery
Lean Manufacturing
Experience With Oss Platforms
Service Assurance
Operational Readiness
Mobile Platforms
Operational Improvement
Technology Process Improvement
Service Fulfillment
Provisioning
Logistics Management
Change Management
Customer Service
Platform Management
Strategic Planning
Program Management
Lean Thinking
Social Media
Business Support System Bss
Supply Chain Management
Telecom BSS
AutoCAD
Clarify at Super User Level Citrix Systems
Goverance
Service Improvement
Other 3d/2d Modelling Software
Service Delivery
Clarify at Super User Level
Business Support System
Eoin Hegarty Summary
Eoin Hegarty, based in Ireland, is currently a Head of Product Management at Virgin Media Ireland. Eoin Hegarty brings experience from previous roles at Virgin Media Ireland. Eoin Hegarty holds a 2002 - 2006 Bachelor of Science (B.Sc.) in Technology Management @ University of Limerick. With a robust skill set that includes Clarify at Super User Level (Citrix systems), Experience in BSS Platform Systems, CRM, PL/SQL, Broadband and more. Eoin Hegarty has 1 emails on RocketReach.
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