Enhance Facilities Services Information

Attention to detail, high ethical and professional standards and a well trained and motivated workforce have helped ENHANCE to be winners at the 2013 KIMBERLY-CLARK PROFESSIONAL Golden Service Awards. “ENHANCE is a great example of a young company working to industry leading standards,” says Stephen Kerr, Regional Sales Leader for UK, Ireland, Nordic and Benelux at KIMBERLY-CLARK PROFESSIONAL. ENHANCE offers a full range of commercial cleaning and associated services. “We base our business on five core values,” says Sandy Aird, MD. “We aim to enhance our clients’ working environment through focussing very carefully on client needs, ethical cleaning, a motivated workforce, exceeding client expectations and doing this whilst delivering value for money”. “Most of our new business comes from referrals where existing clients have recommended us,” he says. “We understand that building and maintaining successful working relationships with our clients is the key to keeping them happy. We all know that cleaning isn’t rocket science, but what is crucial is understanding a client’s particular needs and responding to them.” ENHANCE values its ISO:14001 (Environmental Management) accreditation, which is proof of the company’s commitment to operating in a sustainable way. Enhance has a policy of reduce, re-use and re-cycle. “We believe cleaning will always be done better with a well-paid, motivated, well-trained workforce and we use better pay, better training and careful supervision to keep our employees enthusiastic and loyal,” he says. “Over 90% of our cleaners are earning the London Living Wage.....not the same as the National Minimum Wage which is a legal requirement but is too low in some areas, particularly London, to meet basic costs of living. The London Living Wage is currently set at 40% higher than the National Minimum Wage.” Enhance was one of the first recognised Living Wage Service Providers in November 2013.