2008 -2013 Service Delivery and Technical Support Manager @
2007 -2008 Team Lead @
Engr. A. Education
Cebu Institute of Technology
Bachelor's degree (Computer Engineering)
1999-2004
Saint Joseph College 1995-1999
Engr. A. Skills
Program Management
Project Management
Strategy
Strategic Planning
Customer Satisfaction
Team Leadership
Technical Support
Outsourcing
Process Improvement
Microsoft Excel
Operations
Microsoft Word
Employee Training
Analysis
Service Delivery
Customer Experience
Management
Talent Management
Team Management
Call Centers
Business Process Outsourcing Bpo
Vendor Management
Coaching
Customer Relationship Management Crm
Recruiting
Business Development
CRM
Recruitments
Integration
Employee Relations
Engr. A. Summary
Engr. A., based in Central Visayas, Philippines, is currently a Senior Manager, Business Solutions Consulting at Globe Telecom at Globe Telecom. Engr. A. brings experience from previous roles at Eli Global, NCR Cebu Development Center Inc, Symantec and Lexmark International, Inc.. Engr. A. holds a 1999 - 2004 Bachelor's degree in Computer Engineering @ Cebu Institute of Technology. With a robust skill set that includes Program Management, Project Management, Strategy, Strategic Planning, Customer Satisfaction and more. Engr. A. has 2 emails and 4 mobile phone numbers on RocketReach.
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