Encore Federal Solutions, LLC Information

Encore Federal Solutions, LLC is a Certified SDVOSB provider of multi-vendor IT services. The company's focus on supporting the public sector through both direct and indirect channels. Our business partners include some of the most innovative IT companies such as equipment manufacturers, systems integrators, resellers, distributors and third-party warranty administrators. The company focuses on services delivery, competitive pricing methodologies and an educated approach to tackling the most complex requirements of our diverse client base. Encore's services range from contracted and per incident onsite break/fix hardware repair to managed help desk and equipment installations, de-installations and disposals. We support our retail clients with point-of-sale and kiosk services ranging from deployment, to installation, to ongoing onsite maintenance and hot-swap services. We offer both warranty and non-warranty equipment service from multiple vendors. We can provide you with complete 24x7 coverage. We offer our customers exceptional multi-vendor management through a single source, while reducing their service costs through extensive warranty programs. Our service model is client-centric and has at its core our fundamental objective to get the right technical skill and the right part to the right customer location at the right time for fast and predictable hardware problem resolution. We manage a vast network of over 13,000 certified technicians through our proprietary advanced web-based system. We deliver on-site service to every zip and postal code within the United States, Canada, and Puerto Rico.