Emplifi is the only Autonomous CX platform that powers how enterprise brands connect, convert, and care across every social, commerce, and service touchpoint. Trusted by 20,000+ brands worldwide, Emplifi Fuel brings together Social Marketing, Social Commerce, and Social Care into a single AI-powered platform, eliminating siloed tools, disconnected data, and fragmented customer journeys that hold modern teams back. Named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Marketing and the Forrester Wave™: Social Suites, Q4 2024, Emplifi combines 20+ years of CX innovation with intelligent automation and deep industry expertise to help brands publish, listen, care, and sell at scale. AI is embedded throughout the platform today, with autonomous CX capabilities on the horizon. One platform. One customer story. Measurable business impact.
| Website | http://emplifi.io |
| Revenue | $157.5 million |
| Employees | 546 (467 on RocketReach) |
| Industry | Software Development |
| Keywords | Social Media Marketing, Customer Experience Platform, Social Commerce Platform, Digital Customer Service, Social Media Management, Social Listening, Marketing Automation, Customer Engagement Platform, Social Media Analytics, Omnichannel Marketing, Crm Integration, Brand Management, Customer Support Platform, Digital Marketing Platform, Marketing Analytics, Social Media Advertising, Customer Service Software, Data Analytics, Marketing Software |
| Competitors | Salesforce, HubSpot, Zoho, Sprinklr, Hootsuite, Khoros, Agorapulse, Buffer, Mavrck, Hogwarts +42 more (view full list) |
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Emplifi Questions
The Emplifi annual revenue was $157.5 million in 2026.
Ohad Hecht is the CEO of Emplifi.
467 people are employed at Emplifi.
Top Emplifi Employees
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Ohad Hecht
Chief Executive Officer at Emplifi
San Diego, CA, US55+ -
Peter Bennfors
Chief Financial Officer at Emplifi
New York, NY, US35 -
Jennifer Brooks
Chief Revenue Officer (CRO) at Emplifi
Boston, MA, US35+ -
Todd McCaslin
Chief Technology Officer at Emplifi
Denver, CO, US35+ -
Susan Ganeshan
Chief Marketing Officer at Emplifi
Vienna, VA, US45 -
Dagmar Sevcikova
Chief People & Diversity Officer at Emplifi
Prague, Czechia45+ -
Courtney Payas
VP, Global Customer Success at Emplifi
Boston, MA, US33 -
Kati Cook
SVP, Global Customer Experience at Emplifi
Los Angeles, CA, US33 -
Skyler Vock
VP, Global Cloud and Technical Operations at Emplifi
Paso Robles, CA, US33 -
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