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Emma W. Location
Tokyo, JP
Emma W. Work
Lead Manager - Infrastructure and User Support Service @ (July 2024 - Present)
Field Tech Specialist @ (June 2021 - June 2024)
MyTech Associate @ (October 2018 - May 2021)
End User Support Onsite @ (June 2014 - October 2018)
Service Desk Specialist @ (May 2012 - August 2013)
Process Associate @ (July 2010 - April 2012)
Emma W. Education
Harbin Normal University
Bachelor's degree (Japanese)
Emma W. Skills
Desktop support
Digital workplace
End user computing
IT helpdesk
ITO
ITSM
ITプロジェクト実施
JLPT N1
Microsoft 365 管理
Microsoft Azure
Microsoft Intune
Microsoft Power Automate
Power BI
call center
leadership
service desk
サービスデスク
ビジネス英語
プロジェクトマネジメント
Emma W. Summary
Emma W., based in Tokyo, JP, is currently a Lead Manager - Infrastructure and User Support Service at Nxera Pharma. Emma W. brings experience from previous roles at NTT DATA Services, GE and Dell Technologies. Emma W. holds a Bachelor's degree in Japanese @ Harbin Normal University. With a robust skill set that includes Desktop support, Digital workplace, End user computing, IT helpdesk, ITO and more. Emma W. has 1 emails on RocketReach.
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