Emma Smart Email & Phone Number
Head of Customer Communications | Data, AI, Automation, Platforms and Operations @ Woolworths Group
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Emma Smart Location
- Sydney, NSW, AU
Emma Smart Work
- 2024 -now Head of Customer Communications | Data, AI, Automation, Platforms and Operations @
- 2022 -2025 Head of Channel Strategy + Digital Transformation @
- 2015 -2022 Customer and Digital Transformation Lead @
- 2016 -2022 Customer Strategy and Transformation Consultant @ Emma Smart Consult
- 2013 -2016 Head of Customers and Data @
- 2012 -2013 Loyalty Director @
- 2009 -2012 Retention Manager @
- 2009 -2009 Assistant Director Marketing (contract position) @ Department of Education and Training, NT Government
- 2008 -2009 Retention Direct Marketing Manager (contract position) @
- 2006 -2008 Campaign Manager @ NRMA Motoring & Services
- 2004 -2006 Campaign Manager @
Emma Smart Education
- Coventry University
Bachelor of Arts (Marketing, Business Studies, Spanish)
1993-1997
Emma Smart Skills
- Customer Retention
- Direct Marketing
- Team Leadership
- Segmentation
- Email Marketing
- CRM
- Database Marketing
- Marketing Communications
- Digital Marketing
- Marketing Strategy
- Multi-channel Marketing
- Strategic Planning
- Marketing Automation
- Reporting & Analysis
- Campaign Management
- B2B Marketing
- B2C marketing
- Lead Nurture
- Loyalty Marketing
- Loyalty Programs
- Customer Acquisition
- Mobile Marketing
- Integrated Marketing
- Marketing Management
- Online Marketing
- Lead Generation
- Customer Relationship Management Crm
- Reporting and Analysis
- Marketing
- Multi Channel Marketing
- Customer Relationship Management
Emma Smart Summary
- Emma Smart, based in Sydney, NSW, AU, is currently a Head of Customer Communications | Data, AI, Automation, Platforms and Operations at Woolworths Group. Emma Smart brings experience from previous roles at Link Group (LNK), WooliesX, Emma Smart Consult and Zonk. Emma Smart holds a 1993 - 1997 Bachelor of Arts in Marketing, Business Studies, Spanish @ Coventry University. With a robust skill set that includes Customer Retention, Direct Marketing, Team Leadership, Segmentation, Email Marketing and more. Emma Smart has 1 emails and 1 mobile phone numbers on RocketReach.
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